Guest Experience Coordinator
4 weeks ago
Embark on a dynamic role as a Guest Experience Coordinator, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint.
Maintain complete knowledge and comply with all resort and departmental policies and procedures.
Maintain complete knowledge of computer & manual systems.Maintain complete knowledge of:
All resort facilities/services/hours of operation;
Entertainment/special events scheduled in resort;
Guest functions taking place, including guest names, location of events.
Maintain work station with necessary supplies and resource materials and maintain cleanliness throughout shift.
Answer telephone calls within three rings, using correct salutations and telephone etiquette.
Handle guest complaints ensuring guest satisfaction.
Maintain familiarity with telephone system, voice mail system and phone rates.
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Guest Experience Supervisor
2 weeks ago
Houston, Texas, United States The Post Oak Hotel Full timeOverview: Guest Experience Supervisor The Post Oak Hotel is seeking a Guest Experience Supervisor to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Guest Experience Supervisor will be responsible for monitoring all areas...
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Patient & Member Experience Coordinator
1 month ago
Austin, Texas, United States Central Health Full timeOverview: Based in the Central Health Navigation Center, the Patient & Member Experience Coordinator is responsible for assisting members in understanding the health care services available to them once they enroll in a Central Health coverage program. The Patient & Member Experience Coordinator will also receive direct feedback surrounding key aspects of...
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Housekeeping Office Coordinator
3 weeks ago
Austin, Texas, United States FAIRMONT Full timeJob Description Housekeeping Office Coordinator Reliable and engaging. As a Housekeeping Office Coordinator, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. What is in it for you: Paid time off Medical, Dental and Vision...
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Guest Services Manager
21 hours ago
Austin, United States Hampton Inn Full time**POSITION TITLE**: Guest Service Manager **REPORTS TO**: Assistant General Manager / General Manager ***: The **Guest Service Manager** is a multi-dimensional role that requires performing multiple job duties, often simultaneously. The Guest Service Manager coordinates front desk activities and ensures complete satisfaction of all guests. Additional...
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Guest Service Agent
2 weeks ago
Austin, United States Hersha Hospitality Management, LP Full timeGuest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Your Guest Service, Agent, Front Desk, Service, Guest, Sales Coordinator
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Guest Services Ambassador
3 days ago
Austin, United States Sandpiper Property Management Full timeJob Summary: The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help...
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Guest Service Driver
4 weeks ago
Dallas, Texas, United States Omni Hotels & Resorts Full timeLocation: Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of...
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Associate Director, Guest Services
4 weeks ago
Austin, United States haatx.com Full time**Associate Director, Guest Services** Title Associate Director, Guest Services Organization Texas Performing Arts at The University of Texas at Austin Closing Date Location Austin, TX Information The Associate Director, Guest Services of Texas Performing Arts at UT Austin is a departmental leadership position responsible for front-facing activities and...
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Guest Services Supervisor
3 weeks ago
San Antonio, Texas, United States Omni Hotels & Resorts Full timeLocation: La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known...
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Service Desk Coordinator
2 days ago
Austin, United States Paul Mitchell Schools Full timePaul Mitchell The School Austin is seeking qualified Service Desk Coordinators to join our family! Full & Part Time positions available. With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified...
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Guest Service Agent
3 days ago
Austin, United States Embassy Suites by Hilton Austin Downtown South Congress Full timeDescriptionEmbassy Suites by Hilton Austin Downtown South Congress located next to the Congress Avenue Bridge and Lady Bird Lake is looking for a Full-Time Guest Service Agent to join our awesome front desk team! Join the #1 Best Company to Work For and enjoy excellent benefits - medical insurance, matching 401k, PTO, tuition reimbursement, and Hilton...
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Guest Service Agent
4 days ago
Austin, Texas, United States Embassy Suites by Hilton Austin Downtown South Congress Full timeGreets guests in the lobby and provides a variety of types of assistance to guests during their stay.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically,...
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Service Desk Coordinator
4 weeks ago
Austin, United States Paul Mitchell Schools Full timePaul Mitchell The School Austin is seeking qualified Service Desk Coordinators to join our family! Full & Part Time positions available. With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified...
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Guest Service Agent
4 days ago
Austin, Texas, United States Embassy Suites by Hilton Austin Downtown South Congress Full timeEmbassy Suites by Hilton Austin Downtown South Congress located next to the Congress Avenue Bridge and Lady Bird Lake is looking for a Full-Time Guest Service Agent to join our awesome front desk team Join the #1 Best Company to Work For and enjoy excellent benefits - medical insurance, matching 401k, PTO, tuition reimbursement, and Hilton travel benefitsOur...
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Guest Service Agent
4 days ago
Austin, Texas, United States Hilton Full timeGreets guests in the lobby and provides a variety of types of assistance to guests during their stay.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically,...
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Patient & Member Experience Coordinator
1 month ago
Austin, United States Central Health Full timeOverview: Based in the Central Health Navigation Center, the Patient & Member Experience Coordinator is responsible for assisting members in understanding the health care services available to them once they enroll in a Central Health coverage program. The Patient & Member Experience Coordinator will also receive direct feedback surrounding key aspects of...
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Guest Service Agent
4 weeks ago
Austin, United States KRISHNA AUSTIN LLC Full timeJob DescriptionJob DescriptionWe are seeking a Guest Service Agent to become a part of our team! Evening shifts are available and we're prioritizing full-time applicant for the moment.3:00 PM - 11:00PM Evening Shift Responsibilities:Register and assign rooms to guests.Confirm phone and online reservations.Respond to guest needs, requests, and...
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Guest Service Associate
2 days ago
Austin, United States Sprinkles Full timeAs a Guest Service Associates at Sprinkles, you'll be the point of contact for our guests calling through the hotline, ensuring they receive exceptional service and assistance. You will handle including calls and emails, process orders, address guest inquiries and concerns, and promote our sweet treats! This role is perfect for candidates with a background...
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Patient & Member Experience Coordinator
4 weeks ago
Austin, United States Central Health Full timeOverview: Based in the Central Health Navigation Center, the Patient & Member Experience Coordinator is responsible for assisting members in understanding the health care services available to them once they enroll in a Central Health coverage program. The Patient & Member Experience Coordinator will also receive direct feedback surrounding key aspects of...
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Guest Environment Expert
2 weeks ago
Austin, United States Marriott International Full timeJob Number 24080777 Job Category Housekeeping & Laundry Location W Austin, 200 Lavaca Street, Austin, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience...