Guest Service Agent

7 days ago


Austin, United States KRISHNA AUSTIN LLC Full time
Job DescriptionJob Description

We are seeking a Guest Service Agent to become a part of our team

 

Evening shifts are available and we're prioritizing full-time applicant for the moment.

3:00 PM - 11:00PM Evening Shift

 

Responsibilities:

  • Register and assign rooms to guests.
  • Confirm phone and online reservations.
  • Respond to guest needs, requests, and complaints.
  • Collect payment from departing guests.
  • Keep records of occupied rooms and guests.
  • Communicate pertinent guest information to designated departments.

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests.
  • Strong organizational skills
  • Excellent written and verbal communication skills

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