Scheduler

4 weeks ago


Vista California, United States Vista Community Clinic Full time
Overview:
Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Responsibilities:
Focus on IEHP/CalOptima Outreach

Schedule Initial Health Assessments for managed care members

Follow-up with new patients to ensure satisfaction and generate second appointment

Contact existing patients not yet seen in calendar year to book for preventive appointments

Contribute to team effort by accomplishing related results as determined

Answer all incoming telephone calls within 60 seconds in a professional, courteous, and efficient manner

Make appointments for all clinics

Enter accurate demographic data or verify current data in the computer, updating as necessary

Enter insurance policies and verifies policy numbers, start and stop dates and updates as needed

Provide lunch/illness/vacation coverage as needed

Ensure work stations and waiting areas are kept clean and orderly

Qualifications:
Minimum

High school graduate or equivalent with minimum 6 months’ customer service or sales experience, preferably in a medical office setting

Exceptional phone skills; solid interpersonal communications and knowledge of health care systems and VCC products and services. 

Required

Bilingual English/Spanish

Required Skills/Knowledge/Abilities

Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Pay

$19.00 - $21.00 per hour

 

 


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