Customer Service Order Entry
2 weeks ago
Priority Personnel is hiring Customer Service Order Entry Clerks for a manufacturing company located in New Braunfels, TX.
Pay rate: $16.34/hour
Work Schedule: Mon-Fri/8am-5pm
What you'll do:
- Provides product and billing information, tracking numbers, order status, price/proforma quotes, COD's and freight costs to customers via telephone and electronically.
- Receives purchase orders via telephone or electronically; verifies and enters information like pricing, items being ordered, COD cash in advance or open account into system.
- Calculates credits, price quotes, taxes, COD's and freight costs on quotes and purchase orders and receives and enters rush orders.
- When accounts are on credit hold, notifies accounting for appropriate disposition.
- Works closely with Customer Service Technical Support to assure customer success.
- Prepares packs with special shipping/packing instructions before releasing for shipping.
- Coordinates shipments between factory, customer and forwarder.
- Prepares documents for processing credits, debits and RMA's.
- Performs related duties as assigned.
- Ability to interpreting sales orders and to maintain records.
- Spanish bilingual proficiency, including reading and writing desired.
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