Customer Service BDC
2 weeks ago
The BDC Associate is responsible for generating services appointments with customers that contact Toyota of Santa Fe via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate services appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Cashier
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
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Service BDC Personnel
3 weeks ago
SANTA FE, United States National Automotive Training Academy Full timeWe are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers. To be successful as a BDC...
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Service BDC Personnel
3 weeks ago
Santa Fe, NM, United States National Automotive Training Academy Full timeWe are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers. To be successful as a BDC...
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Customer Service BDC
1 week ago
Santa Fe, United States Sonic Automotive Full timeThe BDC Associate is responsible for generating services appointments with customers that contact Toyota of Santa Fe via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prom Customer Service, Associate, Appointment Setter, Customer Experience, Service, Retail, Automotive
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esales BDC- Toyota of Santa Fe
1 week ago
Santa Fe, United States Sonic Automotive Full timeThe Service BDC Associate is responsible for generating services appointments with customers that contact Toyota of Santa Fe via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries i Sales, Customer Experience, Retail, Automotive, Internet
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Bdc Representative
1 month ago
Santa Monica, United States LAcarGUY Full time**Business Development Center (BDC) Representative** **Honda Santa Monica** **Responsibilities** The BDC Representative acts as the communication link between the customer and automotive dealership. The BDC Representative is responsible for confirming and rescheduling service appointments via inbound/outbound calls. - Follow script and guidelines on each...
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BDC Customer Care Specialist
1 month ago
New York, United States Nissan112 Full time***Nissan 112*** has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent earning potential. Successful...
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BDC esales Hourly- Toyota of Santa Fe
3 days ago
Santa Fe, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Toyota of Santa Fe, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...
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BDC Agent
3 days ago
New Philadelphia, United States Ferris Automall Full timeJob DescriptionJob DescriptionJob Summary: The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.BDC Customer Care Specialist Compensation and Benefits:Competitive...
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BDC Customer Service Representative
2 weeks ago
Rancho Santa Margarita, United States Santa Margarita Ford Full timeJob DescriptionJob DescriptionSanta Margarita Ford is currently seeking a full-time BDC Service Appointment Coordinator who is comfortable assisting guests over the phone or online to coordinate their vehicle service needs. This is an entry level position for anyone looking to start a career in the automotive business. Here at Santa Margarita Ford, we pride...
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Service BDC Representative
2 weeks ago
New Castle, United States Preston Auto Group Full timeJob DescriptionJob DescriptionBusiness Development Center Agent - ServiceThe Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be...
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Customer Service BDC
4 weeks ago
Santa Clara, United States Sonic Automotive, Inc. Full timeJob Description Summary: The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs. Duties and Responsibilities: * Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and...
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BDC Manager
1 month ago
New York, United States Major World Chevrolet LLC Full timeJob DescriptionJob DescriptionMajor World is looking for an enthusiastic BDC manager to join our company. You will be responsible to lead our BDC department to coordinate all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for...
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Service BDC Representative
2 months ago
New Castle, United States Nucar Mid Atlantic Full timeJob DescriptionJob DescriptionThe role of a Service Business Development Representative is to increase the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department.BDC Representative Responsibilities:Answering incoming phone calls and online...
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Automotive BDC Representative
5 days ago
New York, United States BRAM Auto Group Full timeJob DescriptionBRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Jeep, Chrysler, and Hyundai Brands. BRAM is looking for...
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Automotive BDC Representative
3 days ago
New York, United States Koeppel Auto Group Full timeJob DescriptionJob DescriptionWhy Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in...
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Sales BDC Representative
2 weeks ago
New Castle, United States Preston Auto Group Full timeJob DescriptionJob DescriptionBusiness Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales...
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BDC Associate
6 days ago
New York, United States B&Z AUTO ENTERPRISES LLC Full timeJob DescriptionJob DescriptionManhattan Chrysler Jeep Dodge Ram Fiat is looking for motivated, self-starters with positive spirits to join our team. With this BDC Representative position, you must be comfortable with talking on the phone, internet, and in person. We’re currently looking for talented individuals to join us at our dealership in Manhattan,...
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BDC Associate
2 weeks ago
New York, United States B&Z AUTO ENTERPRISES LLC Full timeJob DescriptionJob DescriptionManhattan Chrysler Jeep Dodge Ram Fiat is looking for motivated, self-starters with positive spirits to join our team. With this BDC Representative position, you must be comfortable with talking on the phone, internet, and in person. We’re currently looking for talented individuals to join us at our dealership in Manhattan,...
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New York, United States Tandym Health Full timeA global investment firm in New York City is actively seeking an analytical and driven professional to join their staff as their new Vice President of BDC Portfolio Analytics. In this role, the Vice President of BDC Portfolio Analytics will monitor, track, and analyze BDCs performance at the investment and portfolio level. This is a hybrid opportunity that...
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Automotive Internet Sales BDC Representative
3 days ago
New York, United States Bay Ridge Honda Full timeJob DescriptionJob DescriptionBay Ridge Honda is a high volume car dealership that has been around for over 50 years. We are looking to add to its team of Business Development Center (BDC) candidates. Job Description: The Business Development Representative's job is to contact customers via telephone and email. Your conversation or email will consist...