Health Assistant

4 weeks ago

Shrewsbury New Jersey, United States TouchCare LLC Full time
Who We Are::

 

TouchCare is a health tech startup headquartered in New York City and with offices in Shrewsbury, NJ. The Company provides a personal on-demand, white-glove healthcare concierge service that helps its members find the highest quality, most convenient, lowest out-of-pocket care; available via web, phone, and mobile app. The Company’s customers include large self-insured companies and small to medium-size businesses who provide TouchCare to their employees as a benefit.

Who You Are::
TouchCare’s Health Assistants act as the single point of contact for our members. They help members find high quality, convenient providers, facilitate appointments and accompanying paperwork, confirm expected copay and coinsurance, solve insurance-related or medical / dental billing issues. We get to know our clients’ employees, answering their questions and advocating on their behalf by phone, email, online, and with our easy-to-use app. As a Health Assistant, you will be responsible for handling day-to-day member requests. You will need to write and speak articulately. Customer service experience or experience working in a medical / dental / vision office is helpful.

 

What You'll Do::
● You understand health insurance, how it works, how claims are processed to generate an
explanation of benefits and have the ability to explain the complexities of health insurance to
members in terms they understand
● You have great communications skills, have patience when providing excellent customer
service and the discipline to perform the necessary follow-up activities to ensure your
customers value the expertise you provide
● Have the ability to process and explain various financial models when explaining the cost
differential between Consumer Directed Health Plans (CDHPs) and more traditional health
plans (not mandatory as entry level HA)
● You enjoy using technology, are comfortable with data and the use of multiple forms of
communicating with customers (text, voice, and email)
● You have the ability to develop knowledge about your service areas ability to provide
appropriate referral management
● Work collaboratively with other HA’s and the TouchCare management team to identify and
share best practices

What You Bring::
● Bachelor degree preferred with 2+ years’ experience working in a health insurance advisory or related capacity
● 2+ years’ experience in a customer service environment
● 2+ years’ health insurance experience (broker, billing department representative, adjuster) Not mandatory for entry level HA
● Experience working in a data-driven environment and a proven track record of achieving performance targets as required
● Good knowledge of the general healthcare ecosystem and trends (not mandatory for entry level HA)

What We Offer::
Why work at TouchCare
● Flexible and fun working environment
● First-class insurance (health, dental, vision, life, and disability)
● Generous paid vacation

 

 

#IND1

  • Bilingual Health Assistant

    2 weeks ago

    Shrewsbury, New Jersey, United States TouchCare LLC Full time

    Who We Are::   TouchCare is a health tech startup headquartered in New York City and with offices in Shrewsbury, NJ. The Company provides a personal on-demand, white-glove healthcare concierge service that helps its members find the highest quality, most convenient, lowest out-of-pocket care; available via web, phone, and mobile app. The Company’s...

  • Certified Medical Assistant

    7 days ago

    Shrewsbury, New Jersey, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better.   At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...

  • Bilingual Health Assistant

    2 weeks ago

    Shrewsbury, United States TouchCare Full time

    Who We Are:: TouchCare is a health tech startup headquartered in New York City and with offices in Shrewsbury, NJ. The Company provides a personal on-demand, white-glove healthcare concierge service that helps its members find the highest quality, most convenient, lowest out-of-pocket care; available via web, phone, and mobile app. The Companys customers...

  • Office Manager/ Medical Assistant

    3 weeks ago

    Shrewsbury, New Jersey, United States TouchCare LLC Full time

    Who We Are::   TouchCare is a health tech startup headquartered in New York City and with offices in Shrewsbury, NJ. The Company provides a personal on-demand, white-glove healthcare concierge service that helps its members find the highest quality, most convenient, lowest out-of-pocket care; available via web, phone, and mobile app. The Company’s...

  • Certified Medical Assistant

    6 days ago

    Shrewsbury, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Executive Assistant, Risk Management, Team Health

    2 days ago

    Edison, New Jersey, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better.   At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...

  • RWJBarnabas Health System is Seeking a Traveling Hospitalist for Full-Time Employment

    1 week ago

    New Jersey, United States RWJBarnabas Health Full time

    RWJBarnabas Health, the largest integrated healthcare system in New Jersey, is currently seeking a physician to join our Internal Travel Hospitalist team, to assist multiple facilities within the RWJBarnabas Health system. This role allows for career growth, alternative holidays off, flexibility in sites visited, and offer competitive compensation and...

  • RWJBarnabas Health is Seeking a Thoracic Surgeon in Southern New Jersey

    1 week ago

    New Jersey, United States RWJBarnabas Health Full time

    RWJBarnabas Health, the largest integrated healthcare system in New Jersey, is currently seeking a full-time Thoracic Surgeon for employment with RWJBarnabas Health in the Southern Region, with privileges at Robert Wood Johnson University Hospital, Monmouth Medical Center, and Community Medical Center. This is an opportunity for a driven physician to join...

  • Billing Specialist

    4 weeks ago

    Shrewsbury, New Jersey, United States TouchCare LLC Full time

    Who We Are::         TouchCare is a health tech startup headquartered in New York City and with offices in Shrewsbury, NJ. The Company provides a personal on-demand, white-glove healthcare concierge service that helps its members find the highest quality, most convenient, lowest out-of-pocket care; available via web, phone, and mobile app. The...

  • Patient Care Assistant

    4 weeks ago

    Passaic, New Jersey, United States St. Mary's General Hospital Full time

    Overview: St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for...

  • Health Information Scanning Analyst

    3 weeks ago

    Hackensack, New Jersey, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better.   At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...

  • Account Manager

    1 week ago

    Shrewsbury, New Jersey, United States TouchCare LLC Full time

    Who We Are::   TouchCare is a healthtech and service organization located in New York City and Shrewsbury, NJ. The Company provides a personal, on-demand, high-touch healthcare concierge service that helps members find the highest quality, most convenient, lowest out-of-pocket care, benefits navigation support, billing and claims mitigation support,...

  • Activity Assistant

    4 weeks ago

    Wyckoff, New Jersey, United States Christian Health Care Center Full time

    JOB SUMMARY: About Christian Health: We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.   Why Join Our...

  • Administrative Assistant

    7 days ago

    Shrewsbury, United States Rosell Insurance Agency Full time

    Join Rosell Insurance Agency, a trusted insurance agency located in the heart of Shrewsbury, New Jersey. We are seeking a proactive and detail-oriented Administrative Assistant - Customer Service Rep - Team Player to join our dedicated team. In this role, you will be an integral part of our agency, providing exceptional administrative and customer service...

  • Assistant Residential Coordinator

    3 weeks ago

    Shrewsbury, United States MAB Community Services Full time

    Job DescriptionJob DescriptionJob Title: Assistant Residential CoordinatorDepartment: Adult Disability ServicesReports To: Residential CoordinatorFLSA Status: Non-ExemptSUMMARYUnder the general supervision of the Residential Coordinator, the Assistant Residential Coordinator provides support to participants with the goal of maximizing their capacity for...

  • Assistant Residential Coordinator

    3 weeks ago

    Shrewsbury, United States MAB Community Services Full time

    Job DescriptionJob DescriptionJob Title: Assistant Residential CoordinatorDepartment: Adult Disability ServicesReports To: Residential CoordinatorFLSA Status: Non-ExemptSUMMARYUnder the general supervision of the Residential Coordinator, the Assistant Residential Coordinator provides support to participants with the goal of maximizing their capacity for...

  • Assistant Residential Coordinator

    4 weeks ago

    Shrewsbury, United States MAB Community Services Full time

    Job DescriptionJob DescriptionJob Title: Assistant Residential CoordinatorDepartment: Adult Disability ServicesReports To: Residential CoordinatorFLSA Status: Non-ExemptSUMMARYUnder the general supervision of the Residential Coordinator, the Assistant Residential Coordinator provides support to participants with the goal of maximizing their capacity for...

  • Unit Assistant- Behavioral Health

    3 weeks ago

    Perth Amboy, New Jersey, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Unit Assistant- Behavioral Health

    3 weeks ago

    Perth Amboy, New Jersey, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Teacher of P.E.

    2 days ago

    Belle Mead, New Jersey, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...