Client Service Specialist I

4 weeks ago

Atlanta Georgia, United States Emory University Full time
Discover Your Career at Emory University:
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description:
JOB DESCRIPTION:

As part of Campus Services, is responsible for performing regular building inspections.

Creates work orders for any deficiencies observed during inspections.

Follows up with the FM team to help facilitate the resolution of the issue(s) observed.

Reviews calls created by the customer work orders.

May also gather information in order to initiate a service or provides a service to internal and/or external customers.

Facilitates the completion of the work orders and to ensures that the CMMS system accurately reflects the status.

Performs other related duties as required.

 

MINIMUM QUALIFICATIONS:

A bachelor's degree or three years of experience in facilities or a related field, OR an equivalent combination of education, training, and experience.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee. 

Emory Supports a Diverse and Inclusive Culture:
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at (phone number removed) (V) | (phone number removed) (TDD). Please note that one week advance notice is preferred.

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