Toyota Service Advisor

Found in: Resume Library US A2 - 1 week ago


Cleveland Ohio, United States Martin Automotive Group Full time
Martin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location We believe our continued success and future growth is attributed to our employees.

Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Requirements

2-3 years experience in a dealership environment

Dealertrack & Xtime experience preferred but not required

Must have high school diploma or GED

Proven record of achieving exceptional Customer Satisfaction

Above average energy level

A desire for a long term career with a growing organization

Personal and professional integrity

Benefits

Top Pay for Experienced Advisor

Growth Potential

Medical, Dental, Vision, Life Insurance

401k

Paid Holidays

Weekly Paychecks

Service Advisor, Advisor, Service Writer, Customer Service, EOE

#hpmag



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