Clinical Support Specialist

Found in: Resume Library US A2 - 1 week ago


Avon Indiana, United States Home Health Care Solutions Full time
Job Description

The Clinical Support Specialist will be responsible for reviewing all new referrals to ensure the patients' care coordination (clinical, geographic, insurance, etc.) needs are met. This position will also play a vital part in providing support to the Quality Assurance (QA) and Intake Departments.

Key Responsibilities are:

Review all Start of Care (SOC) and Resumption of Care (ROC) referrals

Utilize insurance portal to verify home health benefits for all referrals

Run requested reports weekly or as needed

Utilize hospital EMR portal to pull patients' most recent medical records, or send request via fax to verify re-hospitalization admission date and diagnosis

Assist with retrieving clinical documentation from EMR system for the clinical department. Documents will be downloaded from the EMR system and given to the clinical department via email

Attend mandatory staff meetings, care conferences, and education offerings

Assume the responsibility for person growth through continuing education

Other assigned duties as needed

 


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