Network Relations Specialist

3 weeks ago


Indiana, United States Elevance Health Full time

Location: Indianapolis, IndianaHours: Standard M - FTravel: Field Based Role (travel throughout assigned territory in Indiana + occasional office milestone/meetings)Position Overview:Develops and maintains positive relationships with providers within a local health plan's LTSS/HCBS provider network. Researches and resolves operational issues.How You Will Make an Impact:Works with operational departments to address provider grievances and service issuesProvides explanations to providers regarding contract compliance, company procedures and policies, etcRecruits, orients and provides high quality service to providersIdentifies sufficient number and location of providers to meet area needsAssists providers during contract executionIdentifies key opportunities for provider trainingConducts virtual and in-person provider visits to support LTSS networkFunctions as a high level technical resource to resolve or facilitate complex provider issuesDevelops new provider programs and addresses major issues related to systems, customer service issues, new network implementation, etcRequired Qualifications:Requires a BA/BS degree and a minimum of 3 years experience as Network Services Specialist or as a Trainer; or any combination of education and experience, which would provide an equivalent background.Preferred Qualifications:Experience working with LTSS and or Waiver populations preferredExperience presenting to leadership and varied audiences preferredQuality background preferredInterpersonal Skills is a mustAbility to operate independently strongly preferred#J-18808-Ljbffr

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