Contact Center Engineer
Found in: Resume Library US A2 - 1 week ago
As a team, we are the direct link to the voice of our customers. When our customers need help they are usually in the midst of managing a small business and they don't want to wait for answers. Simply put, they want to speak to a human. In an ideal world, we know exactly who our customers are and what they need the moment they contact us. Using information from previous interactions and current product usage, we're able to quickly direct them to the information they need to rapidly resolve issues or realize opportunities.
Our voice capabilities take advantage of a global presence, ensuring local 24x7 voice support across time zones. The reliability and quality of services are driven by the scalability and efficiency of our platforms and partners. This relies on the interaction of multiple Square systems in a constant feedback loop where the voice platform provides real-time data to the business that can be consumed in future interactions. On this team, you will work on state-of-the-art technologies to ensure both internal and external customers have the best possible experience with Square.
You Will:
Build and maintain a voice focused contact center omni channel platform for Square to have productive and personalized interactions with our customers.
Lead medium sized solutions architecture and development of phone and voice solutions for platforms and teams across the enterprise.
Provide technical leadership on different CCaaS voice platforms
Participate in an on-call rotation for any issues related to production support.
Help build state of the art omni channel contact center solutions that provide best in class customer and advocate experience.
-
Sr. Product Manager
1 week ago
San Francisco, United States Zoom Corporation Full timeAt Zoom, we are trying to disrupt the Contact Center industry with our innovative and wholistic solution. We are seeking a highly skilled and motivated Product Manager to join our Contact Center team to drive Contact Center Analytics and Reports for our customers. You will play a critical role in shaping the strategic direction and execution of analytics and...
-
Sr. Product Manager
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Zoom Full timeAt Zoom, we are trying to disrupt the Contact Center industry with our innovative and wholistic solution. We are seeking a highly skilled and motivated Product Manager to join our Contact Center team to drive Contact Center Analytics and Reports for our customers. You will play a critical role in shaping the strategic direction and execution of analytics...
-
Contact Center Business Analyst
2 days ago
San Diego, United States Society of Workforce Planning Professionals LLC Full timeWhat You Will Do Customer Contract Center Business Analyst will serve as primary application analyst supporting the SRS Patient Contact Center software tools and reporting on Business Intelligence tools and phone software tools as well given support in payroll administration services . Gather, analyze, and document Business Intelligence requirements. Design,...
-
Senior Construction Cost Engineer– Data Center Tech Ops
Found in: Resume Library US A2 - 7 days ago
San Francisco, California, United States Turner & Townsend Full timeJob Description Turner & Townsend are seeking an ambitious Cost Engineer to join our prestigious technology client’s rapidly growing data center team. You have a chance to be a key player in our technological future, as part of a team of innovative professionals shaping our built environment. The role requires a smart, motivated professional to work...
-
Data Center Engineer
7 days ago
San Francisco, United States OpenAI Full timeAbout the Team The Compute team works on the design of our AI supercomputers, doing everything from workload modeling to accelerator co-design. We're leaning into our partnerships to make data center co-design an integral part of this process, and are looking for a founding engineer to lead this work. This team will be responsible for working with partners...
-
Network Engineer
Found in: Resume Library US A2 - 2 weeks ago
San Francisco, California, United States Two95 International Inc. Full timeJob Title: Cisco Engineers Location: San Francisco, CA Duration: 6 months with extensions No of position: 2 Requirement: •Cisco WLAN 5500s or 9800s experience. •Cisco ISE if have it would work •Cisco Routing and Switching in General. •Cisco DNAC / SD-WAN / SDN / if have it would work •Aruba Wifi 7200 / 7000s Controllers ...
-
Data center Engineer
Found in: beBee jobs US - 1 week ago
San Francisco, California, United States SproutsAI Full timeJob Description:Resources will assist clients with rack, stack and installation of key data center equipment.They will help troubleshoot common issues, work through various tickets and act as a level 1 administrator for any data center issues.Do mechanical assembly/disassembly and install heavy GPU trays into systemsBuild up prototype open board systems on...
-
Network Systems Engineer
Found in: Resume Library US A2 - 1 week ago
San Francisco, California, United States Arista Networks Full timeJob Description What Will You Do? Arista Networks is the pioneer and industry leader in the delivery of software-driven Cloud Networking and programmable switches for Data Center and Campus networks. We are experiencing tremendous growth and have an immediate need for a collaborative, self-motivated Pre-Sales Network Systems Engineer OR Network Architect...
-
Video Conferencing Engineer
Found in: Resume Library US A2 - 1 week ago
San Francisco, California, United States Two95 International Inc. Full timeTitle – Video Conferencing Engineer Position – Contract (6 + Months) With Extensions Location – San Mateo, CA Rate-$Open(Best Possible) Required Skills: Improve/enhance Cisco conference room issues iphone, ipad issues for mobility of applications’ Integrate with other services such as Zoom, Microsoft 365 Collaboration tools Note: If...
-
Remote Product Manager
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Zoom Full timeAt Zoom, we are trying to disrupt the Contact Center industry with our innovative and wholistic solution. Beyond data analytics and reporting, you will build features to provide clear, relevant, and specific recommendations to allow customers to understand the implications of the information and determine the appropriate course of action to drive tangible...
-
San Francisco, United States All-electric California Full timeCome be a part of turning off fossil fuels! We are a mission-driven construction firm, and are specialized in reducing global warming emissions in existing buildings. We select and propose sustainable systems for our clients, and then implement our proposed decarbonization and electrification projects, doing electrical, plumbing, and heat pump HVAC work, as...
-
Associate Engineer
Found in: Resume Library US A2 - 7 days ago
San Francisco, California, United States City and County of San Francisco Full timeJob Description APPOINTMENT TYPE: Temporary Exempt - Full Time not to exceed three (3) years – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. Deadline to Apply: May 7, 2024 Salary: $142,220 to $172,874 yearly Schedule: Monday to Friday,...
-
Design Engineer
Found in: Resume Library US A2 - 2 weeks ago
San Francisco, California, United States GrowthExpertz Full timeDesign Engineer - Frontend & UX Location: San Francisco, CA or Remote About GrowthExpertz Recruitment Services: GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model combined with talent...
-
San Francisco, United States All-electric California Full timeCome be a part of turning off fossil fuels! We are a mission-driven construction firm, and are specialized in reducing global warming emissions in existing buildings. We select and propose sustainable systems for our clients, and then implement our proposed decarbonization and electrification projects, doing electrical, plumbing, and heat pump HVAC work, as...
-
Data Center Technician
Found in: beBee S US - 3 days ago
San Francisco, United States Hive Full timeAbout Hive Hive is the leading provider of cloud-based AI solutions for content understanding, trusted by the world’s largest, fastest growing, and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software...
-
Data Center Technician
Found in: beBee jobs US - 2 days ago
San Francisco, California, United States Hive Full timeAbout HiveHive is the leading provider of cloud-based AI solutions for content understanding, trusted by the world's largest, fastest growing, and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software...
-
DevOps / Infrastructure Systems Engineer (Oracle FIN/SCM) - Contract
Found in: Resume Library US A2 - 1 week ago
San Francisco, California, United States Code, LLC Full timeJob Description This is a Senior Oracle DevOps Engineer / Infrastructure Systems Engineer position that centers on architecting, implementing, and managing the Oracle Cloud infrastructure and applications. You'll play a crucial role in facilitating continuous integration and delivery (CI/CD) processes, driving automation, and guaranteeing cloud-based...
-
Software Development Engineer- III
7 days ago
California, United States RingCentral Full timeSoftware Development Engineer- III page is loaded Software Development Engineer- III Apply locations Bangalore, India time type Full time posted on Posted Yesterday job requisition id R072155 Job Description We are looking for an experienced Senior Software Developer to join the RingCentral Operations Intelligence team. You will be responsible for designing...
-
Solutions Engineer
1 week ago
California, United States RingCentral Full timeRingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving...
-
Senior Network Engineer
1 week ago
California, United States Cox Enterprises Full timeRapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application...