Sr. Director, Global Digital Partnerships

3 weeks ago

San Francisco California, United States Visa Full time
Job Description

The Senior Director, Global Digital Partnerships is responsible for owning and strategically growing Visa’s business in strategic and world-class global partnerships as part of our Innovation and Digital Partnerships team in Visa's Global Product organization.

The successful candidate for the Senior Director role will draw on his or her experience as a consultative, collaborative, bold business and sales professional and mostly likely will have demonstrated expertise in several key areas:

Leading partnerships teams to grow and dynamically manage a large global relationship

Identifying and executing new revenue-generating opportunities by collaborating with clients and internal partners to develop and execute creative solutions.

Thinking strategically

Motivating team performance through outstanding professional, collaboration, learning and leadership skills

Communicating effectively

This role reports to the Vice President, Global Digital Partnerships.

Essential Functions

Business Leadership

Be accountable as the leader of a global digital partnership

Develop and execute a partnership strategy, objectives and plans to increase revenue and overall performance for the partnership

Meet annual and quarterly performance targets for the team

Lead the account, relationship management and sales planning, ensuring that Visa’s and client's shared business objectives are met

Align cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology

Lead the development, negotiation and signing of agreements

Maintain high level of client satisfaction, as measured by Visa annual survey

 

Stakeholder Management

Develop clear understanding of motivations and objectives of internal client stakeholders

Align interests to assure continued and improved attainment of partnership objectives

Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership

Escalate concerns appropriately, represent client interests effectively

 

Product Solutioning and Opportunity Development

Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner

Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity development

Drive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop

Partnership Execution

Sharpen overall execution of the partnership and drive high client satisfaction scoreWork with cross functional teams to ensure partner implementations are on track and delivering against plan

Take the lead in solving problems that arise during the execution of programs with partners- Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Communication

Handle well all client communications, including among members of the team and others throughout Visa

Reach all levels of team and leadership at Visa about the partnership through effective communications and information management techniques

Proactively educate the Visa organization on market developments and partner opportunities

Segment Expertise & Thought Leadership

Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms

Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader.

Support the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and related services

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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