Consumer Insights Analyst

2 weeks ago

Dallas Texas, United States Omni Hotels & Resorts Full time
Overview:
Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service.  Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Job Description:
As a Customer Insights Analyst, you will be responsible for extracting, analyzing, and interpreting customer data to provide actionable insights and support data-driven decision-making processes. The successful candidate will have a background in SQL and Python, with a proven track record of leveraging these technical skills to manipulate large datasets and derive valuable insights. This position will play an important role on the growing Loyalty & Customer Engagement team, focusing on developing a better understanding of our customer and driving more repeat business for Omni.

Responsibilities:
Develop and maintain automated data pipelines to streamline data processing and analysis projects into and out of existing and emerging technology.

Responsible for implementation, maintenance and subject-matter expertise on future Customer Data Platform and Customer Loyalty technology.

Support adoption efforts and change management of Customer 360 initiatives cross-functionally.

Conduct comprehensive evaluations of financial and economic impacts related to value proposition changes and promotional strategies for our Omni Select Guests

Create and execute action plans for engaging high-potential Members and minimizing losses from churn.

Generate reports and visualizations to present findings and insights in a clear and actionable manner, oriented around growing revenue and Customer Lifetime Value.

Utilize Python for data cleaning, transformation, and statistical analysis to uncover patterns and trends in customer behavior.

Design and develop SQL queries to extract and manipulate data from various databases and data sources.

Perform ad-hoc analysis as needed to address specific business questions or challenges.

Stay up-to-date with emerging trends and technologies in data analysis and apply them to improve existing processes and methodologies.

Qualifications:
Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field preferred.

1-3 years of professional experience in a data analysis or data engineering role, with a focus on customer data.

Creative problem-solver that enjoys identifying patterns and unlocking new solutions to business challenges.

Proficiency in SQL for data extraction and manipulation from relational databases (e.g., MySQL, PostgreSQL) and programming skills in Python.

Experience with data visualization tools (e.g., Tableau, Power BI) is strongly preferred.

Strong analytical and problem-solving skills, with the ability to translate complex data into actionable, implementable insights.

Knowledge of hospitality industry trends, customer behavior, and best practices in the digital marketing landscape is preferred.

Perks

Competitive salary

Comprehensive health benefits package

401(k) retirement plan with employer match

Professional development and training opportunities

Dynamic and inclusive company culture with opportunities for growth and advancement

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

  • Consumer Insights Specialist

    5 days ago

    Dallas, United States Infovision Full time

    Consumer Insight and Digital Engagement Leader Location: Dallas, TX Exp: 10+Years Duration: Long Term Role Overview: A pivotal member of the customer experience team within a retail telecom company, merging expertise in Customer Experience and Consumer Psychology. Focuses on leveraging consumer psychology and customer interaction data to enhance...

  • Consumer Insights Specialist

    2 months ago

    Dallas, United States InfoVision Inc. Full time

    Consumer Insight and Digital Engagement LeaderLocation: Dallas, TX Exp: 10+YearsDuration: Long TermRole Overview:A pivotal member of the customer experience team within a retail telecom company, merging expertise in Customer Experience and Consumer Psychology.Focuses on leveraging consumer psychology and customer interaction data to enhance digital-human...

  • Consumer Insights Specialist

    1 month ago

    Dallas, United States InfoVision Inc. Full time

    Consumer Insight and Digital Engagement LeaderLocation: Dallas, TX Exp: 10+YearsDuration: Long TermRole Overview:A pivotal member of the customer experience team within a retail telecom company, merging expertise in Customer Experience and Consumer Psychology.Focuses on leveraging consumer psychology and customer interaction data to enhance digital-human...

  • Consumer Insights Specialist

    1 month ago

    Dallas, United States Infovision Full time

    Consumer Insight and Digital Engagement Leader Make your application after reading the following skill and qualification requirements for this position. Location: Dallas, TX Exp: 10+Years Duration: Long Term Role Overview: A pivotal member of the customer experience team within a retail telecom company, merging expertise in Customer Experience and...

  • Consumer Insights Specialist

    2 weeks ago

    Dallas, United States Infovision Full time

    Consumer Insight and Digital Engagement LeaderLocation: Dallas, TXExp: 10+YearsDuration: Long TermRole Overview:A pivotal member of the customer experience team within a retail telecom company, merging expertise in Customer Experience and Consumer Psychology.Focuses on leveraging consumer psychology and customer interaction data to enhance digital-human...

  • Consumer Insights Research Manager

    5 days ago

    Dallas, United States Topgolf Full time

    The Consumer Insights Research Manager is accountable to representing the voice of the customer by driving research that provides recommendations for marketing, product, and business strategies. This leader will identify business critical research projects, design and implement research programs, analyze data from various sources, and communicate results to...

  • Consumer Insight and Digital Engagement Leader

    2 weeks ago

    Dallas, United States InfoVision, Inc. Full time

    Hi, Hope you are doing great Job Title: Consumer Insight and Digital Engagement LeaderLocation: Dallas, TX Verizon HybridExp: 9+YearsDuration: Long Term Role Overview:A pivotal member of the customer experience team within a retail telecom company, merging expertise in Customer Experience and Consumer Psychology.Focuses on leveraging consumer psychology and...

  • Analyst - Capabilities & Insights

    4 weeks ago

    Dallas, United States Galaminds Full time

    Junior Capabilities & Insights Analyst – Automotive & Assembly As a member of Galaminds, which has varied professionals and is driven by an innovative culture, the major businesses, manufacturers, suppliers, and startups in the transportation (passenger cars, heavy duty vehicles, urban mobility, etc.) and industrial sectors are exposed to analysts in our...

  • Analyst, Customer Research

    4 weeks ago

    Dallas, United States Academic Partnerships Full time

    Academic Partnerships assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, AP's mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. AP brings single-minded dedication to...

  • Insights and Analytics Specialist

    3 days ago

    Dallas, United States Mercer Company Full time

    Mercer is seeking candidates for the following position based in the Philadelphia PA office or a local Marsh McLennan office in a hybrid schedule. This is a role that offers the opportunity to shape and drive the organization's reporting and analytics capabilities to support the growth of the Marsh and Mercer businesses across the US and Canada. You will...

  • Senior Sales Analyst

    6 days ago

    Dallas, United States Lennar Corp., Full time

    Overview The Sr Analyst, Sales position supports Lennar's internal sales initiatives across all 40+ divisions. The incumbent is an experienced strategic analyst with experience driving performance across a large sales organization. This role will interface directly with the sales teams within divisions to learn, iterate, gather feedback, and build...

  • Regional Sales Insights Analyst

    5 days ago

    Dallas, United States Global Channel Management Full time

    Qualifications Bachelor's degree in Data Analytics or Business 3+ years of successful experience in similar analytical roles such as Business analysis and sales data analysis Superior oral and written communication skills Experience with CRM/ICM tools and SAP Proficiency in BI tools like Qlik, Tableau, PowerBI Strong organizational skills and attention to...

  • Manager, Strategic Insights

    7 days ago

    Dallas, United States Salad and Go Full time

    Salad and Go is a one-of-a-kind drive-thru concept on a mission to make fresh, nutritious food convenient and affordable for ALL. Recipes from our very own Michelin-star trained chef are prepared in our own central kitchens, delivered directly to our stores where our team members prepare made to order salads, wraps and breakfast burritos for our guests. Our...

  • Senior Customer Insights Consultant

    3 weeks ago

    Dallas, United States Sabre Full time

    Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their...

  • Category Insights Executive

    2 days ago

    Dallas, United States Molson Coors Full time

    Requisition ID: 30947 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in our...

  • Category Insights Executive

    2 days ago

    Dallas, United States MillerCoors Brewing Company Full time

    Our Privacy Policy and Terms and Conditions have recently been updated, effective May 22, 2018. Please read these documents in full to ensure that you understand how Molson Coors collects, uses, and discloses your information. Click below to view this website. If you have read these policies and do not agree with them, or do not wish for your information to...

  • Category Insights Executive

    5 days ago

    Dallas, United States Molson Coors Beverage Company Full time

    Category Insights Executive Date: May 6, 2024 Location: Dallas, TX, US Requisition ID: 30947 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments.  We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern...

  • Manager, Strategic Insights

    3 weeks ago

    Dallas, United States Salad and Go Full time

    Job DescriptionJob DescriptionSalad and Go is a one-of-a-kind drive-thru concept on a mission to make fresh, nutritious food convenient and affordable for ALL. Recipes from our very own Michelin-star trained chef are prepared in our own central kitchens, delivered directly to our stores where our team members prepare made to order salads, wraps and breakfast...

  • Manager, Strategic Insights

    3 weeks ago

    Dallas, United States Salad and Go Full time

    Job DescriptionJob DescriptionSalad and Go is a one-of-a-kind drive-thru concept on a mission to make fresh, nutritious food convenient and affordable for ALL. Recipes from our very own Michelin-star trained chef are prepared in our own central kitchens, delivered directly to our stores where our team members prepare made to order salads, wraps and breakfast...

  • Category Insights Executive

    5 days ago

    Dallas, United States Molson Coors Full time

    Requisition ID: 30947 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in...