Service Drive Manager

Found in: Resume Library US A2 - 1 week ago


Jacksonville Florida, United States AutoNation Ford Jacksonville Full time
Overview:
Position Overview

The service drive manager greets customers and collects information necessary to repair the problems with their vehicle. This includes following through with the technicians and the customer so the customer is satisfied with the work performed.

 

Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few. 

 

What are the day-to-day responsibilities?

Schedule and assign daily work objectives for the service consultants

Monitor performance and counsel service consultants with behavioral or performance issues

Train, coach, supervise and assist service consultants

Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data

Maintain all supplies required to operate the service drive

Communicate with team leaders to determine status of jobs

Review the open repair order report on a daily basis, review and resolve any open repair orders that are beyond current week's business

Partner with all other dealership personnel to ensure quality of service provided to customers

Perform quality inspections of vehicles being returned to customers

Follow up with customers to ensure satisfaction with service work

Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, ect:

Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals

 

What are the requirements for this job?

High School diploma or equivalent

Ability to read and comprehend instructions and information

Two years of experience in an auto repair facility

Ability to collaborate with other dealership personnel

Must have a valid driver's license

Ability to drive manual transmission vehicles

Demonstrated communication and interpersonal skills

Demonstrated customer service skills

One year of supervisory experience (preferred)

Ability to operate an automobile

 


  • Service Manager

    Found in: Resume Library US A2 - 2 weeks ago


    Jacksonville, Florida, United States Rush Enterprises Full time

    Advertised Job Description: The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.   Rush Truck Centers opens the door to the world of opportunity.  We are the largest network of commercial vehicle dealerships...

  • ITW Fellowship Service Technician

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Hobart Service Full time

    Job Description  Hobart Service offers both single and multi-semester co-ops/internships. This position may lead to the Hobart Service Technician career path of servicing commercial food equipment. This position will culminate with the individual working with a mentor and learning the skills needed to analyze, diagnose, repair, or install commercial food...

  • Environmental Services

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Sodexo Full time

    Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.   Sodexo is seeking an Evening Environmental Services / Custodial Manager 2 for UF Health Jacksonville located in Jacksonville, Florida. This facility is a combined 695 bed, private,...

  • Assistant Manager, Service

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Florida Detroit Diesel Allison Full time

    Overview: Florida Detroit Diesel Allison is searching for an Assistant Service Manager for the Jacksonville, FL. location   Position Summary This person is responsible for implementing workflow procedures based on direction from direct Manager. Some of their duties include loading service quotes and job sales orders into Oracle and review timecards,...

  • Finance Shared Services Manager

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Jobs for Humanity Full time

    Job Description Finance Shared Services Manager Job Opportunity Join Our Team as Finance Shared Services Manager Position Type: Full-Time Type of Hire: Experienced (relevant work and education) Education Desired: Bachelor's Degree Travel Percentage: 0% Job Description: Do you want to be part of a diverse and inclusive team shaping the world of...

  • Manager of Business Banking

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: Forever Strong. What sets First Citizens apart?   Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Manager of Business Banking at First Citizens you will carry on our tradition of developing and expanding business and commercial relationships in the Jacksonville market. This is a leadership role...


  • Jacksonville, United States Goodyear Full time

    Goodyear - Jacksonville, FL [Department Supervisor] As an Assistant Service Manager at Goodyear, you'll: Effectively manage the service department; Drive and reach sales goals through guest interactions including tire and service sales; Contribute to training and development of service department associates; Articulate all warranties, promotions, and...

  • Mobile Service Technician

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Rush Enterprises Full time

    Advertised Job Description: The Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with...

  • Automotive Service Manager | Weekends Off | Mandarin

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Christian Brothers Automotive Full time

    Job Description Job Title: Automotive Service Manager Location: 13918 Village Lake Circle, Jacksonville FL 32258 Job Overview: This brand-new state-of-the-art facility is scheduled to open in June 2024. Interviews will begin in March 2024. As a Service Manager with Christian Brothers Automotive, you are the person that our customers look to when they...

  • Service Manager

    1 week ago


    Jacksonville, United States Rush Enterprises, Inc Full time

    The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck...

  • Service Manager

    Found in: Appcast US C2 - 1 week ago


    Jacksonville, United States Rush Enterprises, Inc Full time

    The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck...

  • Service Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Jacksonville, United States Rush Enterprises, Inc Full time

    The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck...

  • Category Manager Senior – Business Products

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Jobs for Humanity Full time

    Job Description Full time, Experienced (relevant combo of work and education), Bachelor's Degree, 5 - 10% Travel, Supply Chain Manager Senior, managing end-to-end procurement process, sourcing, category management, business line products and services, card and print production, equipment, maintenance, BPO, call center, product resell, partnering with...

  • Service Coordinator

    Found in: Resume Library US A2 - 7 days ago


    Jacksonville, Florida, United States 1 Resource Group Full time

    1 Resource Group is currently seeking a highly organized and professional Service Coordinator to join our team. As a Service Coordinator, you will be responsible for managing and coordinating service requests, ensuring timely resolution of customer issues and maintaining a high level of customer satisfaction. Responsibilities: Coordinate and schedule...

  • Implementation Manager

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States Allegis Global Solutions Full time

    Job Description The Implementation Project Manager I is responsible for implementing MSP and RPO operational services with a supporting SaaS vendor system. The Implementation Project Manager I will fulfil activities of project management, solution design, resource management and training, client testing/validation support, and deployment activities....

  • AVP Client Services Manager

    Found in: Resume Library US A2 - 1 week ago


    Jacksonville, Florida, United States AECOM Full time

    Job Description The Water Business Line of AECOM is actively seeking a creative, highly talented Client Services Manager - Water/Wastewater with a focus in water/wastewater infrastructure in our Jacksonville, FL office. This role within AECOM offers an exciting opportunity to focus on a mix of client business growth, project delivery leadership and...

  • Sales Manager II

    1 week ago


    Jacksonville, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and...

  • Sales Manager II

    7 days ago


    Jacksonville, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and...

  • Sales and Development Manager

    Found in: Resume Library US A2 - 2 weeks ago


    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: First Citizens Bank Equipment Finance provide leasing, working capital and equipment financing solutions to thousands of small businesses, across various industries, nationwide. We offer these solutions to businesses and lessees and assist our customers and vendor partnerships in growing sales, profitability, and customer loyalty by providing...


  • Jacksonville, United States Editech Staffing Full time

    Enterprise Client Services ManagerOnsite / Jacksonville, FLNLP Logix is seeking a seasoned Client Services Manager to join its growing team and oversee the delivery of cutting-edge AI solutions to our Enterprise clients. This key role is based out of Jacksonville, FL and requires limited travel (less than 10%) for client meetings and events.NLP Logix is a...