Telephone Operator

Found in: Resume Library US A2 - 2 weeks ago


Pottstown Pennsylvania, United States Tower Health Full time
Responsibilities:
The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians, and services on-call upon request, keep on-call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures. Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff.

 

 

Per deim role will Rotate all shifts, day, evening and night shift. Weekend and holidays when needed. 

Hours 

#POTTS

Qualifications:
Education Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

Relevant Experience

Required Skills

Customer Service Skills

Detail Oriented

Epic Proficiency

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Listening Skills

Multi Line Telephone Operational Skills

Multitasking

Organizational Skills


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