Lobby Ambassador | Full Time

1 month ago

Green Cove Springs Florida, United States Omni Hotels & Resorts Full time
Location:
Amelia Island Resort

 

 

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

 

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description:
The Lobby Ambassador is responsible for acknowledging every guest that approaches the hotel’s main entrances, using their name when appropriate. Assist guest at the lobby area with various requests and provide directions to all areas of the resort.

This position is also responsible for working closely with areas of operation relating to the guest experience that include but are not limited to Reservations, Front Desk, PBX, Guest Services, Activities, Spa, Housekeeping and Food and Beverage.

Responsibilities:
ESSENTIAL FUNCTIONS

Must have an outgoing personality.

Must be fluent in English. Ability to speak in other languages preferred but not required.

Ability to work independently with little supervision and ability to problem solve and offer alternative solutions.

Open main doors and assist with luggage when necessary.

Offer directions and other assistance as necessary to guests.

Acts as liaison between concierge and bell desk.

Liaise with Front Office/ for details of groups, VIPs, Select Guest, promotions and packages

Communicate directly with guests, both in person and by telephone

Provide information on facilities, services, events, attractions and have knowledge of the surrounding areas, restaurants and points of interest

Provide travel routes and transportation services, area maps, brochures and other literature

Arrange amenities, tickets, bookings, appointments and reservations for guests

Act as the point of contact for all guest for the hotel; communicate special needs to the Operations team

Create relationships with current and prospective Select Guest members and follow through with any complaints

Work closely with management and subordinates, stimulating motivation and sense of group satisfaction

HOTEL SPECIFIC FUNCTIONS:

Cross-training in Reservations, Front Desk, PBX, Guest Services, Activities, Spa, Housekeeping and Food and Beverage.

Knowledge of related departments, especially F&B Outlets, Spa and Golf

MARGINAL FUNCTIONS:

Respond to any reasonable task as assigned by supervisor or manager

Assist in other departments as needed

Attend monthly departmental meetings

Participate in property Lobby Ambassador schedule as needed

Ability to stand for extended periods of time

Qualifications:
QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)

Excellent oral and communication skills

Computer proficiency

Excellent knowledge of local community and surrounding areas.

Excellent problem solving skills and organizational skills.

Able to operate Open Table, ALICE, Opera, software programs.

Able to multi-task and handle guest concerns according to a 5-diamond service level.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

  • Bellman | Full Time

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Guest Services Dispatcher

    1 week ago

    Green Cove Springs, United States Omni Hotels Full time

    Overview: Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting...

  • Culinary Supervisor

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Restaurant Supervisor

    4 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Resort Shuttle Driver | Full Time

    2 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Front Desk Supervisor | Evenings | Full Time

    3 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Ideal Service Telephone Operator | Full Time

    2 weeks ago

    Green Cove Springs, Florida, United States Omni Hotels & Resorts Full time

    Location: Amelia Island Resort     At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.   Omni Amelia Island's associates enjoy a dynamic...

  • Full Time PM Lobby/Public Space Attendant

    7 days ago

    Gainesville, Florida, United States Hilton University of Florida Conference Center Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Brand Ambassador

    3 days ago

    Berkeley Springs, United States Sandpiper Productions Full time

    Job DescriptionJob DescriptionAbout usJoin our team of professionals and apply for our elite brand ambassador job in West Virginia and be part of something great!Starting pay $30.00/hour.Female-owned and known for our professionalism and progressive approach, we specialize in consumer activation and beverage marketing throughout the United States.Our...

  • Phlebotomist Full Time Days

    1 month ago

    Green Cove Springs, United States Kindred Hospital North Florida Full time

    Description ScionHealth is committed to a culture of service excellence as demonstrated by our employees’ adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect, Fun, Professionalism, and Responsibility. As our most acute level of care, our specialty hospitals offer the same critical care patients...

  • Brand Ambassador

    4 weeks ago

    Desert Hot Springs, United States Americannmade Full time

    Job DescriptionJob DescriptionWho We AreAmericannMade is a vertically integrated cannabis company. Our expertise in forming strategic partnerships within the cannabis community has allowed us to grow exponentially while remaining a privately funded company giving us the opportunity to deliver the best in cannabis genetics throughout California.With over 20...

  • Retail Associates

    4 days ago

    Colorado Springs, United States Hobby Lobby Stores, Inc. Full time

    Immediate Openings! We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world Retail Associate, Retail, Sales Associate, Associate

  • Front Desk Supervisor | Evenings | Full Time

    4 weeks ago

    Green Cove Springs, United States Omni Hotels Full time

    Location: Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting...

  • Restaurant in Room Server | Sunrise | Full Time

    4 weeks ago

    Green Cove Springs, United States Omni Hotels Full time

    Location: Amelia Island Resort At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting...

  • Registered Nurse

    4 weeks ago

    Green Cove Springs, United States Kindred Hospital - North Florida Full time

    Registered Nurse - ARU Full Time NightsScionHealth is committed to a culture of service excellence as demonstrated by our employees' adherence to the service excellence principles of Pride, Teamwork, Compassion, Integrity, Respect, Fun, Professionalism, and Responsibility. As our most acute level of care, our specialty hospitals offer the same critical care...

  • Luxury Brand Ambassador

    7 days ago

    Miami Beach, Florida, United States Winston Retail Full time

    Overview: Job Title:         Luxury Brand Ambassador – Italian Fragrance Brand Status:             Project Based:  July – September Visits:               6 hours per week Availability:     Flexible schedule Pay rate:          $25/hour   Who Is Winston? Winston Retail provides retail merchandising and a full suite of...

  • Front Desk Associate

    2 days ago

    Green Cove Springs, United States Workout Anytime Full time

    NOW INTERVIEWING Front Desk Associate – Workout Anytime (Oakleaf) NOW HIRING a Front Desk Associate to work in one of the fastest growing Fitness Franchises, Workout Anytime! We are hiring at Workout Anytime Oakleaf! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity! If you are a TEAM player, enjoy working in a...

  • Summer Admissions Thoroughbred Ambassador

    3 weeks ago

    saratoga springs, United States Skidmore College Full time

    Summer Admissions Thoroughbred Ambassadors will work part time approximately 20 hours per week in the months of May-August giving prospective students and their families tours of campus.Required documents needed to apply:On-line applicationList of Three References

  • Brand Ambassador

    1 month ago

    Coral Springs, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionFYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Coral Springs, FL, location!The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the...

  • Brand Ambassador

    1 month ago

    Coral Springs, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionFYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our Coral Springs, FL, location!The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to grow the...