Guest Service Operator/ One Touch Agent

3 weeks ago


Philadelphia Pennsylvania, United States SOFITEL Full time
Job Description

First impressions are lasting impressions

We are seeking a service-minded ambassador for the Guest Service Operator/ One Touch position.

Guest Service Operator/ One Touch Agent

What’s in it for you:

Unlimited career development opportunities, both nationally and internationally.   The sky is your limit

Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential

Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you will be doing:

Candidate will be responsible for accepting and responding to all incoming calls, and transferring calls to the appropriate extensions. 

Other responsibilities include taking room service food orders and inputting orders in Silverware POS System, assisting with e-mailing of guest folio receipts, and handling of guest inquiries and issues via the telephone. 

Must have strong attention to detail, as well as strong organizational skills. 

Enrolling guests in our ALL Accorhotel frequent guest program.

Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.

Candidate should be able to deliver luxury phone service, cordial, efficient, and professional.

Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.



  • Philadelphia, Pennsylvania, United States Hilton Full time

    A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the...


  • Philadelphia, United States Hersha Hospitality Management, LP Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with their needs. * Register...

  • Guest Service Agent

    11 hours ago


    Philadelphia, United States Delta Hotel Philadelphia Airport Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Position Requirements Immediately greet guest and offer to assist with their...

  • PM Guest Service Agent

    11 hours ago


    Philadelphia, United States Study Hotels Full time

    Job DescriptionJob DescriptionThe Study at University City is currently seeking a PM Guest Service Agent, to provide genuine hospitality and highest quality of service to our guests. This position organizes, confirms, processes, and conducts all guest check-ins/outs, room reservations, requests and inquiries. Under the direction of the Guest Service...


  • Philadelphia, United States Hilton Full time

    FT Agent Guest Service - Doubletree by Hilton Philadelphia Center City A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Front Desk Agent, you would be responsible for...

  • Guest Service Agent

    2 days ago


    Philadelphia, United States Rittenhouse Hotel Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register...

  • Guest Service Agent

    2 days ago


    Philadelphia, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...

  • Guest Service Agent

    8 hours ago


    Philadelphia, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Secret Service Hiring

    13 hours ago


    Philadelphia, United States U.S. Secret Service Full time

    Job Description: Show us you have the talent and background we need, and we will show you the rewards of joining the U.S. Secret Service as a Criminal Investigator (Special Agent). Joining the Secret Service, Office of Investigations, as a Special Agent will allow you to perform critical protective and investigative assignments. The special agent position...


  • Philadelphia, United States SOFITEL Full time

    Job Description $500 Bonus after successful 90 days Don't miss out on this opportunity! First impressions are lasting impressions! We are seeking qualified, service-minded ambassadors for the Front Desk Agent position. ** Guest Service Agent/Front Desk** ** What’s in it for you:** Unlimited career development opportunities, both nationally and...

  • Front Desk Agent

    1 month ago


    Philadelphia, United States Club Quarters Full time

    **Front Desk Agent** Philadelphia, PA, USA Req #190 Monday, March 22, 2021 **Specific Duties:** Provides optimal guest satisfaction by offering professional and efficient service through guest interaction. Responsible for all aspects of operating the Front Desk. Handles guest requests in a timely manner. Handles all phone calls to the Front Desk in a...


  • Philadelphia, United States Study Hotels Full time

    Job DescriptionJob DescriptionThe Study at University City is an Assistant Guest Services Manager to provide genuine hospitality and the highest quality of service to our guests. The Assistant Guest Services Manager will be responsible for supervising the Guest Service Agents and ensuring guest satisfaction under the guidance of the Guest Services Manager...

  • HR assistant

    3 weeks ago


    Philadelphia, United States Divine Touch Homecare Service Full time

    Job DescriptionJob DescriptionSalary: $19Full job descriptionJob description Divine Touch Home Care has an immediate opening for an HR Generalist, responsible data integrity in the Bamboo HRIS System, HHAeXchange and periodic tracking of annual requirements. If you’re looking for an exciting opportunity with rapid advancement potential, then Divine...


  • Philadelphia, United States Brian Cover - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...


  • Philadelphia, United States Vince Ovecka - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Philadelphia, United States David Mayfield - State Farm Agent Full time

    **ROLE DESCRIPTION**: David Mayfield - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate...


  • Philadelphia, United States dnata Full time

    Overview dnata is hiring Passenger Service Agents at PHL Airport! Pay Rate $15.06/hr Shift hours 2:30pm-6:30pm * Weekly pay, 401K, paid time off, paid training and company uniforms * We are "Reconnecting a Better World" through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded "Ground...


  • Philadelphia, United States David Samuel - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with David Samuel Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal...


  • Philadelphia, United States Charles Berrouet - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...


  • Philadelphia, United States Marriott Hotels & Resorts Full time

    Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard s Guest Service, Representative, Service, Guest, Retail, Hotel