Front Desk Agent
2 weeks ago
As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:
As a Front Desk Agent, you will:
Greet guests warmly upon arrival, facilitating smooth check-in procedures
Efficiently register guests, ensuring accurate information and assigning suitable rooms
Issue room keys and provide necessary instructions to the guest
Manage telephone communications by transmitting and receiving messages professionally
Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance
Maintain up-to-date records of room availability and guest accounts for efficient management
Handle billing procedures, including computing bills, collecting payments, and providing change
Take reservations and confirm bookings promptly and accurately
Record and post charges to guest ledgers, including room rates and additional services
Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests
Conduct nightly bucket checks to ensure guest satisfaction and comfort.
Demonstrate active listening skills and provide effective solutions to guests' concerns and issues
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Front Desk Agent
2 weeks ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timeJob Description As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a...
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Front Desk Agent
2 weeks ago
Gatlinburg, United States Westgate Resorts & Spa Full timeAs a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail Front Desk, Agent, Customer Service, Hotel
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Front Desk Agent
1 week ago
Gatlinburg, United States Westgate Resorts Full timeJob Description As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a...
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Front Desk Agent
2 weeks ago
Gatlinburg, United States Westgate Resorts & Spa Full timeEffectively check guests into and out of the resort by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, and assigns rooms to guests. Issues room key and esc Front Desk, Agent
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Front Desk Agent
2 weeks ago
Gatlinburg, United States Westgate Resorts Full timeJob Description As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a...
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Front Desk Specialist Gatlinburg
22 hours ago
Gatlinburg, United States Holiday Inn Club Vacations Full timeJob DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...
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Old Creek Lodge Front Desk Associate 15Hour
5 days ago
Gatlinburg, United States Oaktenn Full timeFront Desk Associate – Deliver excellent customer service, make reservations, keep the lobby clean and inviting, work with other departments to provide best guest experience, deal with some financial reports and handle cash appropriately. Starting pay is $15 per hour. Locations in Sevierville, TN & Gatlinburg, TN Why Oaktenn? Oaktenn, Inc. is a small,...
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Rooms Coordinator
4 days ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timeJob Description Assist housekeeping management staff in assigning daily operational duties and communications for the housekeeping department by performing the following duties. Answer phones following proper etiquette guidelines. Provide Welcome Center and Front Desk with daily inventory of units needed for check in. Process all rooms, housekeeping...
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Rooms FO Coordinator
2 weeks ago
Gatlinburg, Tennessee, United States Westgate Resorts Full timeJob Description As the Front Office Coordinator, you will: Maintain a positive attitude Provide Exceptional Guests’ Service Answer phones following proper etiquette guidelines Provide Housekeeping with daily Inventory of units, quantity and room types needed for check in Assign all arrival inventory ensuring that all multiples, special needs groups...
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Receiving Agent
2 weeks ago
Nashville, Tennessee, United States The Joseph, a Luxury Collection Hotel, Nashville Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
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Office Assistant
4 days ago
Chattanooga, Tennessee, United States Volunteer Comprehensive Treatment Center Full timeOverview: Seeking: Office Assistant - Outpatient Addiction Recovery Full Time Hours: Monday - Friday, 5 AM - 1:30 PM. Rotating Saturday Mornings 5:30 AM - 12:00 PM. Our Benefits: Quarterly Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time STAR LRP Student Loan Forgiveness Early...
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Office Support/Receptionist
1 month ago
Nashville, Tennessee, United States American House Senior Living Communities Full time: Weekend Receptionist Office Support Position Summary Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties. Office Support Requirements: Evident interpersonal relationship skills, passionate and empathetic Apparent compassion to...
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Receptionist
4 weeks ago
Chattanooga, Tennessee, United States American House Senior Living Communities Full time: Office Support Position Summary Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties. Office Support Requirements: Evident interpersonal relationship skills, passionate and empathetic Apparent compassion to serve others High school...
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Regional Manager of Operations
5 days ago
Nashville, Tennessee, United States Heartland Dental - Nashville, TN Full timeOverview: Regional Manager of Operations Job Description A region of Heartland Dental supported offices is seeking a Regional Manager of Operations (RMO) with strong business acumen and a proven track record of leadership. In this strategic role, you will implement efficiencies and systems to further grow supported offices and our company footprint....