Desktop Support
2 weeks ago
CiraConnect provides world-class cloud-based software and on-demand “back-office” shared services (SaaS) for self-managed community associations, professional community association management companies and residential real estate developers servicing the needs of homeowner associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts and large master planned communities. CiraConnect maintains an in-house software development team that places a premium on integrated software solutions and business process automation as tools to enable our employees to better service our clients and increase their job satisfaction.
Responsibilities:
This is not a remote position
The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered you must be self-motivated, pleasantly aggressive, and have high personal ethics. You must be able to develop professional and personal relationships with co-workers and end-users, and you must be a positive and people-oriented person with excellent oral and written English communication skills. Attention to details is a must.
· Install drivers / hardware
· New user set ups (set up new login profiles, printers, shortcuts, mapped drives, etc.)
· Hardware support (desktops, laptops, printers, etc.)
· 1st and 2nd level troubleshooting
· Assist with higher level tasks when needed
Qualifications:
· 2+ years of desktop support experience
· Intermediate knowledge of networking (wired and wireless)
· Office apps (documents, spreadsheets primarily)
· Desktop Support knowledge within a corporate environment (domains, DNS, etc)
· 1st to 2nd level troubleshooting skills (some issues will require more than basic PC knowledge)
· Great attention to details
· Willing to learn new tasks / skills
· Good written AND verbal communication skills
· Pleasant personality and ability to clearly communicate with people.
· Must be able to succeed in a dynamic team environment and be open to overtime when necessary
Pay and Benefits:
$55,000 to $65,000, depending on education and experience.
Benefits include:
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
9 paid Holidays
-
Desktop Support Technician
1 month ago
Plano, United States CareerBuilder Full timeCapstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...
-
Desktop Support Technician
1 month ago
Plano, United States Capstone IT Staffing Full timeCapstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...
-
Desktop Support Technician
1 month ago
Plano, United States Capstone IT Staffing Full timeCapstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...
-
Desktop Support Technician
1 month ago
Plano, United States Capstone IT Staffing Full timeCapstone is helping our client hire a Desktop Support Technician to join their staff as a full-time employee. The Desktop Support position is responsible for interacting directly with employees via a ticketing system and calling users back to assist with issues. To be considered, you must be self-motivated, pleasantly assertive, and have high personal...
-
Desktop Support
1 week ago
Plano, United States Avance Consulting Full timeJob DescriptionJob DescriptionDesktop SupportLocation : Plano, TXResponsible for outage and incident management :24x7 supportProblem solving stepsServer re-start (if applicable)Look into configurationMonitor dashboard alertsAnything that is criticalProactive monitoring and flaggingCreate dashboard for any critical tracking naging,Create chatroom / War...
-
Japanese Desktop Support Engineer
3 weeks ago
Plano, United States Tata Consultancy Services Full timeRole: Japanese Desktop Support EngineerLocation: Plano, Texas, United StatesJD: Japanese speaking is mandatory Win Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management.· Providing support for Desktop/Laptop in MMD infrastructure· CMDB Management· Providing Desktop Support and...
-
Japanese Desktop Support Engineer
3 weeks ago
Plano, United States Tata Consultancy Services Full timeRole: Japanese Desktop Support EngineerLocation: Plano, Texas, United StatesJD: Japanese speaking is mandatory Win Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management.· Providing support for Desktop/Laptop in MMD infrastructure· CMDB Management· Providing Desktop Support and...
-
Japanese Desktop Support Engineer
3 weeks ago
Plano, United States Tata Consultancy Services Full timeRole: Japanese Desktop Support EngineerLocation: Plano, Texas, United StatesJD: Japanese speaking is mandatory Win Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management.· Providing support for Desktop/Laptop in MMD infrastructure· CMDB Management· Providing Desktop Support and...
-
Japanese Desktop Support Engineer
2 weeks ago
Plano, United States Diverse Lynx Full timeWin Desktop and Laptop Build - Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. •Providing support for Desktop/Laptop in MMD infrastructure •CMDB Management •Providing Desktop Support and addressing tickets for WIN-10 Deployment related issues and requests. •Hand hold customer in installation of any...
-
Desktop Support Engineer
2 weeks ago
Texas City, United States Syntricate Technologies Full timeRequired Skills: Install, configure, upgrade, maintain and support desktop systems based on customer service requests. Develop preventive maintenance procedures to avoid system failures. Set user access rights and permissions and create VPN accounts for users. Maintain servers, computers printers, and other software and hardware peripherals. Take regular...
-
Desktop Support Technician
5 days ago
Texas City, United States Omni Inclusive Full timeJob Description:- As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and...
-
Desktop Technician
2 weeks ago
Plano, United States Dallas Full timeDuties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. May also serve other IT department roles such as ensuring that all of the computers in their company's network are backed up, safe and secure. May also deploy security updates to all the systems in their companies' servers...
-
Tim Engineer/Desktop Engineer
20 hours ago
Plano, United States Saxon Global Full timeRole: Tim Engineer/Desktop Engineer Location : Plano, TX (Onsite) Job Type: Fulltime/C2C Job Description Single point of contact for end user to receive support and maintenance for computers and network system Ensure that Incidents and Service Requests have been dealt with to the Business user's satisfaction Ensure that response time and resolution...
-
Desktop Engineer
5 days ago
Plano, United States VySystems Full timeRoles and ResponsibilitiesAnalyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications and provide recommendations and/or implement solutions to...
-
Desktop Engineer
4 days ago
Plano, United States VySystems Full timeRoles and ResponsibilitiesAnalyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications and provide recommendations and/or implement solutions to...
-
Desktop Technician
2 weeks ago
Texas City, United States ApTask Full timeAbout Client: The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong...
-
Sr. Desktop Technician
1 week ago
Plano, United States Connection Full timeIntroduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Overview Connection has a fantastic opportunity through our Technical Staffing division for a Sr. Desktop Support Technician at a well-known, Enterprise size organization. This is a...
-
Desktop Engineer Splunk specialist
23 hours ago
Plano, United States Saransh Inc Full timeJob DescriptionJob DescriptionRoles and ResponsibilitiesAnalyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications and provide recommendations...
-
Sr. Desktop Technician
1 week ago
Plano, United States Connection Full timeOverview: Connection has a fantastic opportunity through our Technical Staffing division for a Sr. Desktop Support Technician at a well-known, Enterprise size organization. This is a direct-hire opportunity for Connection, working on-site for a outstanding end-client in the hospitality industry. The main building onsite has 2,500 end-users, and there is...
-
Sr. Desktop Technician
6 days ago
Plano, United States Connection Full timeOverview: Connection has a fantastic opportunity through our Technical Staffing division for a Sr. Desktop Support Technician at a well-known, Enterprise size organization. This is a direct-hire opportunity for Connection, working on-site for a outstanding end-client in the hospitality industry. The main building onsite has 2,500 end-users, and there is...