Credit & Collections Analyst

Found in: Resume Library US A2 - 3 weeks ago


Mentor Ohio, United States Avery Dennison Full time
Job Description

The Credit and Collections Analyst is responsible for proactively managing the customer accounts receivables for their respective customer portfolio, with the aim of collecting all balances on a timely basis and analyzing business opportunities while minimizing the customer credit risk. 

Primary Responsibilities:

Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt.

Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues.

Contacts Customers directly regarding payment on open accounts receivable.

Prepares collection letters, spreadsheets and Customer account statements as needed.

Runs a credit hold report multiple times per day and communicates to the appropriate internal parties the reasons orders remain on credit hold.

Recommends, Credit & Collections accounts to be charged off and/or placed with a third party for collection.

Assesses the creditworthiness of customers and establishes/revises credit limits in accordance with corporate policies. Analyzes financial statements, interprets credit agency reports/ratings, and develops credit limit recommendations.

Build relationships and increase cooperation between sales and credit management. 

Coordinate credit activities with all departments and look for and implement opportunities for process improvement.

Meets individual goals as established by management, e.g. reduction of dollars past due, unapplied cash resolution.

Proactively identify business risks and work closely with sales to resolve and manage as necessary.


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