Patient Account Representative
4 weeks ago
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.
Accountabilities / Responsibilities:
The Patient Account Representative will be responsible for thorough and timely patient account follow up with insurances to ensure accurate accounts receivable reporting; to ensure payments by primary and secondary payers and/or self-pay patients are accurate. The PAR will be responsible for daily generation of patient statements. The PAR will be responsible for answering patient calls and correspondence while providing timely, accurate, professional responses and resolution. The PAR will function within the Center’s policies and procedures, support SCA Values, SCA Vision and SCA Mission.
Key Responsibilities:
Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution.
Accurate and timely follow up and resolution for all accounts receivable.
Meeting and maintaining cash collection metrics and goals.
Maximized facility reimbursement.
Understands each payer contract and will utilize to ensure payments received are correct.
Understands and can explain the Explanation of Benefits received from any payer.
Works closely with payer provider relations representatives.
Has thorough knowledge of ASC Allowable procedures.
Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Com., self-pay and third-party reimbursement issues.
Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures.
Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts.
Follow center policies, procedures, and best practices for resolution and reassignment of accounts.
Possess basic knowledge of medical terminology and health insurance billing.
Have ability to communicate effectively with patient, physicians, and other teammates
Qualifications:
Associate’s Degree or equivalent from a two-year College or technical school; and two years’ experience in a medical office as a patient account representative.
Candidate MUST HAVE knowledge of medical billing, payer follow-up, payer contracts, appeals, self-pay billing, Medicare and Medicaid billing, AR posting, along with excellent customer service skills.
Experience in a hospital, outpatient surgery center or related field is a MUST; Computer experience, Excel, Word, Medical Billing Software and Applications; Working knowledge of Medical Terminology.
Min:
USD $15.29/Hr.
Max:
USD $22.88/Hr.
-
Patient Access Representative
4 days ago
Lubbock, United States Lubbock Heart & Surgical Hospital Full timeJOIN OUR TEAM!!!!!!! Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key? We value your contributions. Every role in our hos Patient Access, Representative, Patient, Office Manager, Healthcare, Hospital
-
Patient Service Representative
3 days ago
Lubbock, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Access Representative
24 hours ago
Lubbock, United States Lubbock Heart & Surgical Hospital Full timeJOIN OUR TEAM!!!!!!! Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key? We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here....
-
Patient Access Representative
2 days ago
Lubbock, United States Surgery Partners Full timeJOIN OUR TEAM!!!!!!! Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key? We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here....
-
Patient Service Representative
3 weeks ago
Dallas, Texas, United States Forefront Dermatology Full timeOverview: Come join our team! We have an immediate need for a Patient Service Representative in our North Dallas, TX clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient...
-
Patient Access Representative II
1 week ago
Houston, Texas, United States CommonSpirit Health Full timeOverview: Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...
-
Associate Patient Services Specialist
22 hours ago
Lubbock, United States Providence Health & Service Full timeUnder the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service....
-
Bilingual Patient Support Representative
3 weeks ago
Midland, Texas, United States Resource Corporation of America Full timeOverview: We are seeking a Bilingual Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities: We help our patients by: Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients...
-
Lubbock, Texas, United States Computer Transition Services, Inc. Full timeAs a Marketing and New Business Development Representative at Computer Transition Services, Inc. (CTSI), you will play a pivotal role in assisting with the execution of the company's overall marketing efforts and promoting its services through strategic initiatives. You will also be responsible for identifying and pursuing new business opportunities for the...
-
Account Representative
2 days ago
Texas City, United States UFP Industries Full timeAt UFP, our sales positions are the foundation of our business. In these roles, you'll gain a comprehensive understanding of the industry as you pursue a lucrative and rewarding career in sales. We foster a work hard, play hard culture, and believe our customer relationships are the key to our success. If you're passionate about working with customers, have...
-
Customer Xperience Representative
3 weeks ago
Lubbock, United States City Bank Full timeCX - Rs must be ready to answer busy incoming calls from customers from all branches. CX - Rs will handle all areas of customer account issues, online banking, mobile banking, loan payments, debit cards and disputes and fraud. Must be able to problem Representative, Customer, Retail
-
Registration Clerk/Patient Advocate
3 weeks ago
Lubbock, United States Exceptional Emergency Centers Full timeJob DescriptionJob DescriptionJob SummaryPerforms several administrative functions, from collecting patient information/payment, executing admissions, transfers, and discharge procedures, as well as putting charts together, etc…Essential Duties And Responsibilities1. Greets and directs patients within the facility.2. Contact the nursing staff for emergency...
-
Insurance Verification Representative
2 days ago
Lubbock, United States Lubbock Heart & Surgical Hospital Full timeJOIN OUR TEAM!!! Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key? We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here. Many...
-
Insurance Verification Representative
2 days ago
Lubbock, United States Surgery Partners Full timeDescription JOIN OUR TEAM!!! Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key? We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work...
-
Patient Access Representative
4 weeks ago
Wharton, Texas, United States OakBend Medical Center Full timeResponsibilities: The ECC Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. The position’s main responsibilities include greeting customers and subsequently providing the...
-
Field Clinical Representative
3 weeks ago
Lubbock, United States Inspire Medical Systems, Inc. Full timeFIELD CLINICAL REPRESENTATIVE ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get...
-
Precision Medicine Account Manager
32 minutes ago
Texas, United States Johnson & Johnson Full timeJohnson and Johnson is recruiting for a Precision Medicine Account Manager located in Texas territory. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal....
-
Field Clinical Representative
1 month ago
Lubbock, United States Inspire Medical Systems I Full timeJob DescriptionJob DescriptionFIELD CLINICAL REPRESENTATIVE ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those...
-
Patient Support Representative
6 days ago
Longview, Texas, United States Wellness Pointe Full timeJob Description Our organization is seeking an energetic, motivated, customer service professional. In this role, the incumbent will register patients by obtaining demographic, insurance, and medical information and collecting co-pays and deposits. Effectively completes a variety of goal-oriented departmental tasks that will require adaptability, attention...
-
Collections Representative
7 days ago
Austin, Texas, United States Greater Texas Credit Union Full timeJob Description What's in it for you as a Collections Representative Training and ongoing coaching to learn highly desired skills for career development. A place where you can make an impact on members, teammates, and the community in meaningful ways. Full benefits package, 401k, 12 paid holidays, 16 hours paid volunteer time per year, tuition...
