Senior Salesforce Delivery Lead

3 weeks ago

North Chicago Illinois, United States AbbVie Full time
Job Description

Our Business Technology Solutions (BTS) team shapes the digital transformation accelerating the future of medicine at AbbVie—and we do it together, asking bold questions and taking on tough challenges through deep, honest collaboration. In the role of Salesforce Delivery Lead, you will join a diverse, global team that invests in your customized career growth and uses technology and data to positively

impact people’s lives.

Conceive, design, and implement technology solutions on the Salesforce Platform that solve significant business problems.   Investigate, identify, and implement solutions that drive productivity and efficiency gains throughout multiple business areas.   Act as a lead engineer in his/her area of expertise and critically evaluate relevant technological advances and integrate this knowledge into new business technology solutions.   Technology Delivery Leads will be aligned to a specific business areas.             

  Responsibilities:

•             Conceive, design, and implement Salesforce Software and technology solutions by understanding business need; conferring with users; studying systems flow, data usage, and work processes; investigating problem aeas; Demonstrate the ability to resolve key project hurdles and assumptions by effectively utilizing information and technical expertise

•             Demonstrate high proficiency across a wide range of technologies and platforms related to software design and development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity, and virtualization/cloud environments.

•             Becomes technical expert in specific custom built Salesforce Platform applications understanding the overall design, data flows, custom components, etc. Understand and clearly explain platform constraints, tradeoffs of building custom components vs leveraging standard components, and recommending ways to solve problems.

•             Monitor solution development and testing performance by vendor working closely with vendor leadership, onshore and offshore resources to ensure delivery success.

•             Demonstrate knowledge of the pharmaceutical and healthcare business, and utilize this knowledge in the rapid advancement of agile, impactful, and cost-effective solutions

•             Highly autonomous and productive in performing activities, requiring only minimal direction from or interaction with supervisor.   Keeps key stakeholders informed through effective verbal and written communication.

•             May mentor/supervise a team of one or more and guide and evaluate the performance of those individuals; is accountable for the effective performance of the team/individuals.

•             Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.

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