Identity & Access Management Administrator

2 weeks ago


Cleveland Ohio, United States MCPC Full time
Job Description

Support the company’s mission statement by performing the duty of maintaining a high-level of customer service through developing new customer relationships and retaining and expanding existing business. The Identity & Access Management Admin role is to ensure timely provisioning of end users accounts in order for end users to accomplish business tasks. This includes but not limited to receiving, prioritizing, documenting, and actively resolving end user access requests or incidents. The Identity & Access Management Admin will be responsible for access management for applications, systems and resources while ensuring compliance. This position is responsible for doing research and analysis for possible duplicate accounts. Responsible for going into the back end of the IAM system to perform daily tasks. It is the responsibility of the Identity & Access Management Admin to manage identity and access across systems by providing the right person, the right access at the right time. Problem resolution may involve the use of help desk request tracking tools, as well as require that the individual to provide help over the phone for users either remote or onsite. Act as a first tier of access management requests. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.

 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

 

             Handle inbound Identity Access management requests from the self-service portal.

             Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.

             Build rapport and elicit problem details from help desk customers.

             Prioritize access request, escalate requests (when required) to the appropriately experienced IT groups.

             Identify and learn appropriate software used and supported by the organization.

             Create, modify, disable or delete user access or accounts.

             Demonstrates a positive reflection of the organization in public through their actions and behaviors.

             Maintain and ensure compliance standards by complying with all bank policies and procedures.

             Completes other duties as assigned.

             Implement, integrate, and support both On-premises and cloud technology IAM environments.

             Facilitate the transition, migration support and knowledge of new or existing application integrations and environment upgrades to SSO operations, while collaborating with multiple teams (Infrastructure, Applications, Information Security etc.).

             Support technical integration needs (design and development) that facilitate connectivity between SSO, Active Directory, and provisioning tools.

             Responsible for all Active Directory user provisioning and deprovisioning, including access changes due to role changes.

             Follow proper change management and play a role as needed on the incident management team.

             Test and evaluate changes and perform deployments during change windows.

             Document architecture and processes

 



  • Cleveland, United States MCPc Full time

    Job Description Support the company’s mission statement by performing the duty of maintaining a high-level of customer service through developing new customer relationships and retaining and expanding existing business. The Identity & Access Management Admin role is to ensure timely provisioning of end users accounts in order for end users to accomplish...


  • Cleveland, United States MCPc Full time

    Company Description MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset...


  • Cleveland, United States MCPc Full time

    Company Description MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset...


  • Cleveland, United States Compass Group Full time

    Patient Services Manager in Training, Morrison / Cleveland ClinicClick Here to Apply OnlineJob Description Morrison Healthcare Salary: $58000 / yearOther Forms of Compensation: Pay Grade: 10 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's...


  • Cleveland, United States Bedrock Management Full time

    The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and...


  • Cleveland, United States Bedrock Management Full time

    The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and...


  • Cleveland, United States Area Networks, Inc. Full time

    Job DescriptionJob DescriptionAs a Windows and Azure Server and Cloud Administrator, you will play a crucial role in managing and maintaining an organization’s cloud infrastructure on the Azure platform. Your responsibilities will span both on-premises and cloud-based environments. Let’s delve into the specifics:1. Azure Infrastructure Management:Set up...


  • Cleveland, United States University Hospitals Health System Full time

    Description A Brief Overview The Administrator leads and manages operations for a portfolio of clinical services (department(s), divisions and/or community practices) which drive our UHCN strategy and business objectives including financial management, patient experience, patient access, and talent management. These objectives will be established by UHCN...


  • Cleveland, United States AMP Payment Systems Full time

    Job DescriptionJob DescriptionAre you a hard working sales professional who thrives in a face-to-face selling environment? Are you on the hunt for an opportunity that rewards you for your hard work not just once, but on a recurring basis? If so, then this may be the opportunity you've been searching for.We are AMP Payment Systems, and we are currently on...


  • Cleveland, United States Medical Mutual Full time

    Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare...


  • Cleveland, Ohio, 44113, Cuyahoga County, OH, United States Mauser Packaging Solutions Full time

    Responsibilities: Follows, without exception, all work instructions and safety policies, including use of all PPE and safety equipment Performs routine preventive maintenance checks on all production equipment and machinery Repairs basic mechanical components and replace parts on machines such as bearings, filters, wiring, valves, gauges and switches ...


  • Cleveland, Ohio, United States Lakeshore Technical College Full time

    Administrative Specialist - Teaching and Learning Center# of Weeks: 52 Hours per week: 40.00 Work Schedule Days: Monday, Tuesday, Wednesday, Thursday, Friday Schedule: 7:30 AM-4:00 PM Reports To: Director of Teaching & Learning Center Recruitment Group: Full-Time Non-Exempt (Hourly) Multiple Locations - See job description for more details: No Closing...


  • Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral DutiesThe Administrative Assistant works under the direction of the Director of Social Services to provide support in the day-to-day administration of the department by performing a wide range of administrative and office support activities. Maintanins the Departments' information system using Microsoft Office...


  • Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral DutiesThe Administrative Assistant works under the direction of the Director of Social Services to provide support in the day-to-day administration of the department by performing a wide range of administrative and office support activities. Maintanins the Departments' information system using Microsoft Office...


  • Cleveland, United States City of Cleveland, Ohio Full time

    Under administrative direction, is responsible for planning, managing, developing work rules, training, coordinating, and administering all activities and personnel of such staff positions as administration, citizen participation, research, and finan Manager, Administrative, Account


  • Cleveland, United States City of Cleveland, Ohio Full time

    Under administrative direction, is responsible for planning, managing, developing work rules, training, coordinating, and administering all activities and personnel of such staff positions as administration, citizen participation, research, and finan Manager, Administrative, Maintenance, Operations


  • Cleveland, Ohio, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...


  • Cleveland, Ohio, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...


  • Cleveland, United States Banner Quality Management Inc Full time

    Job Description Job Description Banner Quality Management, Inc. (BQMI), a National Aeronautics and Space Administration (NASA) contractor supporting the NASA Safety Center (NSC), is seeking an experienced, full-time Technology and Automation Manager. This position leads project management efforts for the full systems lifecycle for all NSC’s web...


  • Cleveland, United States North Coast Community Homes Inc Full time

    Job DescriptionJob DescriptionReports To:        ControllerFLSA Status:      Non-exemptSUMMARY: We are seeking a detail-oriented and organized individual to join our team. In this position, you will play a key role in assisting the accounting department with data entry, managing office supplies/equipment, and assisting the leadership team with...