Inside Sales Specialist

3 weeks ago


Troy Michigan, United States ITW Automotive Full time
Job Description

The Inside Sales Specialist supports sales of products and services in cooperation with assigned Account Managers to generate growth.  May directly handle sales opportunities with existing customers and prospects.  Participates in both individual and team selling with Account Managers.  Works closely cross-functionally with Account Managers, Sales Coordinators, accounts receivable, and other sales support resources, as needed, to effectively manage customer relationships, pursue selling opportunities and assist in closing business opportunities.

Support the Sales Manager and Account Managers in establishing the goals for customers

Nurtures customer relationships that provide insight and a landscape where ITW has a competitive advantage through our “cradle to grave” relationships.

Assists the Account Managers with customer interface/visits, proposals, quoting business, follow-up, presentations, and negotiations.

Partners with Account Managers for entering quotes and opportunities into the CRM system

Prepares quotes (cost breakdowns), enters in the customer portal, and provides follow up on quotes and purchase orders with customers

Assists in researching historical data and carryover opportunities.

Organizes own work routine with the guidance provided by sales leadership.

Works with the account managers and sales coordinators to provide forecast data changes.

Tracks and shares information on wins and losses

Participates in sales meetings to obtain information on sales objectives, promotional actions, new products, improvement ideas, etc.

Participates in sales, product and systems training, marketing campaigns, special projects and applies this knowledge in efforts to increase business.

Manages “day to day” customer requests, forms, surveys, etc.

Manages pre-production program management activities.

Leads GPS $/car coordination and support (current / historical vehicle read across)



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