Customer Service Rep/Administrative Assistant

Found in: Resume Library US A2 - 2 weeks ago


West Covina California, United States RRC Full time
RRC - Ruiz Recruiting & Consulting is a specialized recruitment firm dedicated to collaborating with startups and enterprise-level companies nationwide. Our mission is to facilitate growth by identifying and attracting exceptional talent.

As a CSR/Administrative Assistant you will be responsible for providing customer support to our clients and administrative support to our team.

The Customer Service Rep/Administrative Assistant Will:

Perform duties pertaining to insurance lines of business, including, but not limited to, marketing, quotes, and proposals

Respond to customer inquiries and collaborate within team to support and offer solutions to customer

Process and enter data into proprietary software system for new business, renewals, reinstatements, endorsements, cancellations, billings, and payments

Attention to detail is required to ensure the accuracy of data to be input

Responsible for checking valid codes, accuracy of entries, and correcting entries that may be inconsistent with history file information

The Customer Service Rep/Administrative Assistant Experience:

Must have 1 year of insurance industry experience

Excellent verbal and written skills

Willing to work in-office

Knowledge of clerical and office management practices and procedures

Experience in proactive problem solving

Ability to juggle tasks and respond timely to requests

Ability to successfully interact with all levels of the organization

Proven office management, administrative, or assistant experience

Excellent time management skills and ability to multitask and prioritize work

RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


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