Experience Specialist

Found in: Resume Library US A2 - 3 weeks ago

Moline Illinois, United States UnityPoint Health Full time
Overview:
UnityPoint Health

Experience Specialist/Receptionist

Moline, IL

Surgery Clinic

Monday-Friday 8AM-4:30PM (40 hours per week)

Full-time + benefits

 

As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

Responsibilities:
Greets patients and visitors and obtains accurate information and signatures for office records

Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.

Photo-copy & scan insurance cards and driver’s licenses.

Adhere to all confidentiality policies and procedures.

Answers telephone calls promptly and accurately.  Takes telephone messages and directs calls in an appropriate and professional manner. 

Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested. 

Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.

Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations. 

Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. 

Open and / or closes the clinic following specific guidelines of the individual clinic.

Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.

Perform functions other than described due to extenuating circumstances.

Other duties as assigned.

Qualifications:
Education:

High School Degree or Vocational School Graduate

 

Experience:

Previous medical office experience preferred

Strong customer service skills

Excellent computer skills and abilities

Ability to understand and apply guidelines, policies and procedures

Strong personable skills to interact with physicians, health care team members, patients and support systems

Effective communication skills

Proficient in Microsoft Office

Customer and patient focused

Medical terminology/background a plus

 

 

Why UnityPoint Health? 

Commitment to our Team – For the second consecutive year, we're proud to be recognized as a by Becker's Healthcare for our commitment to our team members. 

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 

Development – We believe equipping you with support and is an essential part of delivering a remarkable employment experience. 

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

 Visit to hear more from our team members about why UnityPoint Health is a great place to work.  

  • Experience Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Moline, IA Urology Clinic Monday-Friday 8AM-4:30PM (40 hours per week) Full-time + benefits   As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling,...

  • Experience Specialist

    Found in: Resume Library US A2 - 4 days ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Moline, IL Express Care (2) 12 hour shifts & (2) 8 hour shift per week (rotating weekends)  Full-time + benefits   As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients,...

  • Experience Specialist

    Found in: Resume Library US A2 - 1 week ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Moline, IL Family Medicine Clinic 40 hours/week    As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and...

  • Experience Specialist

    Found in: Resume Library US A2 - 1 week ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Moline, IL ENT Clinic  Monday-Friday 8:00AM-4:30PM (40 hours per week) Full-time + benefits   As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling,...

  • Experience Specialist

    Found in: Resume Library US A2 - 3 days ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Moline, IL Family Medicine SouthPark Pointe Monday-Friday 8:00am-5:00pm (40 hours per week) Full-time + benefits   As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients,...

  • Experience Specialist

    Found in: Resume Library US A2 - 3 days ago

    Geneseo, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Geneseo, IL Family Medicine  PRN, As-Needed Hours   As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and...

  • Experience Specialist

    Found in: Resume Library US A2 - 3 weeks ago

    Geneseo, Illinois, United States UnityPoint Health Full time

    Overview: UnityPoint Health Experience Specialist/Receptionist Geneseo, IL Family Medicine  Monday-Friday 7:15am-4:30pm (40 hours per week) Full-time + benefits   As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with...

  • Accounts Payable Specialist

    2 weeks ago

    Moline, United States QCR Holdings, Inc. Full time

    Job DescriptionJob DescriptionQCR Holdings is looking for an Accounts Payable Specialist to join our Accounting team! Under limited supervision, this position is responsible for the processing of accounts payable for Community State Bank and the fixed asset accounting for QCRH and its subsidiaries. Additional responsibilities include assisting in the...

  • LPN or Certified Medical Assistant

    Found in: Resume Library US A2 - 2 weeks ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: $5,000 Sign-On Bonus for External Candidates   UnityPoint Clinics Family Medicine Moline, IL    Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.  Responsible for tracking system for follow-up appointments related to office visits,...

  • Certified Medical Assistant Float

    Found in: Resume Library US A2 - 3 days ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: $5,000 Sign-On Bonus for External Candidates   UnityPoint Clinics Float between clinics Quad Cities M-F 8a-5pm   Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.  Responsible for tracking system for follow-up appointments related to...

  • Certified Medical Assistant

    Found in: Resume Library US A2 - 1 week ago

    Moline, Illinois, United States UnityPoint Health Full time

    Overview: $5,000 Sign-on bonus for external candidates!   UnityPoint Clinics Express Care - South Park Pointe CMA 32 Hours Per Week (Every Other Weekend)    At UnityPoint Health - We believe our people are amazing! Our team members are the compassionate core of who we are and how we serve. As a member of our team, you play a vital role in this. We...

  • HR Transformation: Senior Specialist, Global Learning Experience Deployment

    Found in: Resume Library US A2 - 5 days ago

    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description Following a hybrid schedule out of our global headquarters in Chicago (USA), the Senior Specialist, Global Learning Experience Deployment will assist in the deployment of the new Learning Experience Platform (LXP) and the new Learning Management module within SAP SuccessFactors solution. The role is responsible for partnering alongside our...

  • Supply Management Planner I

    1 week ago

    Moline, United States RK Management Consultants Full time

    Job Duties: •Schedules and expedites the delivery of purchased materials to support a production plan including recommendations for premium logistic alternatives when appropriate. •Processes suppliers' non-conformances and expedites corrective actions. •Works with the Supply Management Specialist to maintain an ongoing relationship with assigned...

  • VoIP Specialist with Security Clearance

    Found in: Dice One Red US C2 - 1 week ago

    belleville illinois, United States Zachary Piper Solutions, LLC Full time

    Zachary Piper Solutions is seeking a VoIP Specialist to support our customer (DISA). This position requires you to be on-site at Scott Air Force Base, IL. The VoIP Specialist will be responsible for installing, configuring, maintaining, and supporting all telephone systems and services. This specialist needs to be able to work in a 24/7 shift work...

  • Interventional Cardiologist- Lancaster and Rock Hill, SC

    7 days ago

    Moline, United States Cardiovascular Associates of America Full time

    Job DescriptionJob DescriptionINTERVENTIONAL CARDIOLOGIST Rock Hill and Lancaster, SCAt Carolina Heart Specialists, LLC, your health is our primary focus. We are committed to delivering a comprehensive array of services to ensure that you receive the highest quality of heart and vascular care.Our facility offers patients more than a team of esteemed...

  • Patient Services Specialist

    Found in: Resume Library US A2 - 1 week ago

    Peoria, Illinois, United States OSF HealthCare Full time

    Overview: Monday-Friday; 7:30am-4:00pm/9:30am-6:00pm; work schedule can vary; rotating call may be required.   This position will be working in OSF HomeCare Pharmacy.   Expected pay for this position is $21.30 - $25.05/hour. Actual pay will be determined by experience, skills and internal equity.   POSITION SUMMARY: The Patient Service Specialist is...

  • Claims Coding Specialist

    Found in: Resume Library US A2 - 1 day ago

    Chicago, Illinois, United States The University of Chicago Medicine Full time

    Job Description: Join a world-class academic healthcare system, UChicago Medicine, as a Claims Coding Specialist (CCS) in our Revenue Cycle - Revenue Integrity Department. This is a hybrid/flexible remote position and may require some on site requirement as needed. The office location is at the UChicago Medicine main campus in Hyde Park, IL.    Hybrid...

  • Supply Chain Specialist

    Found in: Appcast US C2 - 2 weeks ago

    Moline, United States Acro Service Corp Full time

    1st shift Candidate needs to have mfg background. Manager would also consider recent graduates with degree in supply chain, etc. Manager is not looking for just warehouse, forklift, experience. Responsibilities: • Support production lines • Run critical shortage/stock out reports • Work with mfg facilities to get parts in • Work with supply chain;...

  • Supply Chain Specialist

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Moline, United States Acro Service Corp Full time

    1st shift Candidate needs to have mfg background. Manager would also consider recent graduates with degree in supply chain, etc. Manager is not looking for just warehouse, forklift, experience. Responsibilities: • Support production lines • Run critical shortage/stock out reports • Work with mfg facilities to get parts in • Work with supply chain;...

  • Client Care Specialist

    Found in: Resume Library US A2 - 1 week ago

    Maryville, Illinois, United States Chestnut Health Systems Full time

    Overview: Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Full-time Client Care Specialist position to work Monday through Friday from 7:00am to 3:30pm. Position will be based in Maryville, IL in our Men’s Residential Unit. Responsibilities: Provide consumer-driven...