![Innovative Blood Resources](https://media.trabajo.org/img/noimg.jpg)
Donor Site Representative
4 weeks ago
Memorial Blood Centers (), a division of Innovative Blood Resources (), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research institutions, and international clients. Operating 10 donor centers and conducting hundreds of blood drives each month, we are proud to be an independent nonprofit that supplies over 30 area hospitals and more than a dozen air ambulances with life-saving blood—from our community, for our community.
Responsibilities:
Summary:
This position ensures that blood collection goals are met by checking in arriving donors and recruiting donors to our donor centers for future appointments. Acts as a site greeter, building relationships with the donors in the donor site’s geographical area. Provides excellent customer service to donors and guests.
Location: Metro Donor Centers (training is at St. Paul Center)
Schedule: Monday - Friday with rotating Saturday or Sunday. Typical hours vary Mon-Fri from 7am - 7pm, Sat or Sun 7am - 3:30pm for summer or temporary assignment
Job Responsibilities:
Calling donors – Calls appropriate donors based on inventory needs. Understands minimum requirements for donor recruitment and donor deferral guidelines. Uses assertive communication to secure appointments. Participates in programs to increase donor base, such as cold calling to bring in new donors, lapsed donors, and frequency campaigns. Meets individual and team goals to complete a minimum number of appointments per hour, dials per hour and maintain a high percentage of donors scheduled to show up for their appointment.
Appointments – Scheduling, canceling, and rescheduling donor appointments. Reminds donors of upcoming appointments and places calls to donors who do not cancel or show up for their scheduled appointments.
Data entry – Maintains accurate donor files and fills out appropriate forms.
Greeter – Greets donor upon arrival, directs donor to sign in and read required pre-donation materials, and asks donor to setup their next donation appointment.
Assists with opening and closing duties.
Trainer of new and current staff – Aids in training of new and existing employees. Provides coaching and assists in problem solving for new and current staff.
Benefits: Full Benefits Including: Medical, Dental, Vision, PTO, EST, and Retirement Plan
Qualifications:
Education:
High school diploma or equivalent
License:
Valid Driver's License
Other:
Minimum 1 year experience in telemarketing and/or customer service
Ability to organize and prioritize
Basic computer, typing skills and math skills
Excellent interpersonal communication skills
Accurate oral and written communication skills
Persuasive sales skills
Ability to read and interpret SOPs
Ability to work independently and meet deadlines
Willingness to follow direction
Problem solving abilities
-
Donor Site Representative
4 weeks ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site RepresentativeJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Donor Site Representative
1 week ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site RepresentativeJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Donor Site Representative
4 weeks ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site Representative - TemporaryJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and...
-
Donor Site Representative
1 week ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site Representative - TemporaryJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and...
-
Donor Site Representative
2 weeks ago
St Paul, United States Innovative Blood Resources Full timeOverview: Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research...
-
Donor Site Representative
3 weeks ago
St Paul, United States Innovative Blood Resources Full timeOverview: Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research...
-
Donor Site Representative
4 weeks ago
St Paul, United States Innovative Blood Resources Full timeOverview: Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research...
-
Senior Associate, Donor Relations
1 week ago
Saint Paul, United States Ordway Center for the Performing Arts Full timeJob DescriptionJob DescriptionThe Ordway: The Ordway is the arts epicenter of Saint Paul, Minnesota, and one of the leading nonprofits performing arts centers in the country. Founded on the belief that performing arts should be wide-ranging and accessible to all, the Ordway is home to a variety of performances that encompass the finest in Broadway musicals,...
-
Donor Recruitment Account Manager: Twin Cities
3 weeks ago
Saint Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job...
-
Saint Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job...
-
Donor Recruitment Account Manager: Twin Cities
3 weeks ago
Saint Paul, Minnesota, United States American Red Cross Full timeBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for GoodJob Description:Position Note: This position will support: Hennepin County & Ramsey County.Why Choose...
-
Saint Paul, Minnesota, United States American Red Cross Full timeBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for GoodJob Description:Position Note: This position will support: Hennepin County & Ramsey County.Why Choose...
-
Donor Services Phlebotomist
4 weeks ago
Minnesota, 55903, Olmsted County, MN, United States Mayo Clinic Full timeWhy Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the...
-
Donor Services Phlebotomist
1 week ago
Minnesota, 55903, Olmsted County, MN, United States Mayo Clinic Full timeWhy Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the...
-
Donor Services Phlebotomist
1 day ago
Minnesota, 55903, Olmsted County, MN, United States Mayo Clinic Full timeWhy Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the...
-
Senior Associate, Donor Relations
7 days ago
St Paul, United States Ordway Full timeThe Ordway: The Ordway is the arts epicenter of Saint Paul, Minnesota, and one of the leading nonprofits performing arts centers in the country. Founded on the belief that performing arts should be wide-ranging and accessible to all, the Ordway is home to a variety of performances that encompass the finest in Broadway musicals, concerts, dance and vocal...
-
Hospital Services Representative/ Driver
1 week ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeHospital Services Representative/ DriverJob LocationsUS-MN-St. PaulID CategoryTransportation/WarehouseWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services,...
-
Donor Recruitment Account Manager: Twin Cities
3 weeks ago
St Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:Position...
-
St Paul, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:Position...
-
Associate VP Development Operations
3 weeks ago
Saint Paul, United States CommonBond Communities Full timeHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...