Donor Site Representative
2 weeks ago
Donor Site Representative
Job Locations
US-MN-St. Paul
ID
Category
Administrative/Clerical
Work Location Type
Physical
Type
Regular Full-Time
Overview
Memorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to area healthcare partners, national blood centers, biotechnology companies, research institutions, and international clients. Operating 10 donor centers and conducting hundreds of blood drives each month, we are proud to be an independent nonprofit that supplies over 30 area hospitals and more than a dozen air ambulances with life-saving blood-from our community, for our community.
Responsibilities
Summary:
This position ensures that blood collection goals are met by checking in arriving donors and recruiting donors to our donor centers for future appointments. Acts as a site greeter, building relationships with the donors in the donor site's geographical area. Provides excellent customer service to donors and guests.
Location: Eden Prairie - primary location (training is at St. Paul Center)
Schedule: Monday - Friday with rotating Saturday. Typical hours vary Mon-Fri from 7am - 7pm, Sat 7am - 3:30pm
Job Responsibilities:
- Calling donors - Calls appropriate donors based on inventory needs. Understands minimum requirements for donor recruitment and donor deferral guidelines. Uses assertive communication to secure appointments. Participates in programs to increase donor base, such as cold calling to bring in new donors, lapsed donors, and frequency campaigns. Meets individual and team goals to complete a minimum number of appointments per hour, dials per hour and maintain a high percentage of donors scheduled to show up for their appointment.
- Appointments - Scheduling, canceling, and rescheduling donor appointments. Reminds donors of upcoming appointments and places calls to donors who do not cancel or show up for their scheduled appointments.
- Data entry - Maintains accurate donor files and fills out appropriate forms.
- Greeter - Greets donor upon arrival, directs donor to sign in and read required pre-donation materials, and asks donor to setup their next donation appointment.
- Assists with opening and closing duties.
- Trainer of new and current staff - Aids in training of new and existing employees. Provides coaching and assists in problem solving for new and current staff.
Benefits: Full Benefits Including: Medical, Dental, Vision, PTO, EST, and Retirement Plan
Qualifications
Education:
High school diploma or equivalent
License:
Valid Driver's License
Other:
Minimum 1 year experience in telemarketing and/or customer service
Ability to organize and prioritize
Basic computer, typing skills and math skills
Excellent interpersonal communication skills
Accurate oral and written communication skills
Persuasive sales skills
Ability to read and interpret SOPs
Ability to work independently and meet deadlines
Willingness to follow direction
Problem solving abilities
Innovative Blood Resources is an equal employment/affirmative action employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, marital/or parental status, age, national origin, citizenship, disability, veterans status, or any other classification protected by applicable Federal, State, or Municipal Law. If you require assistance or accommodations completing our application process, please contact our human resource department at , Monday thru Friday 10-4. We are unable to return phone calls related to checking on the status of job applications successfully submitted electronically.
-
Donor Site Representative
2 weeks ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDonor Site Representative - TemporaryJob LocationsUS-MN-St. PaulID CategoryAdministrative/ClericalWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and...
-
Saint Paul, Minnesota, United States American Red Cross Full timeBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for GoodJob Description:Position Note: This position will support: Hennepin County & Ramsey County.Why Choose...
-
Associate VP Development Operations
4 days ago
Saint Paul, Minnesota, United States CommonBond Communities Full timeHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...
-
Associate VP Development Operations
4 days ago
Saint Paul, Minnesota, United States CommonBond Communities Full timeHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...
-
Manager, Mobile Site
3 days ago
Saint Paul, Minnesota, United States Vestas Full timeHarness the power of wind and shape the future with a job in renewable energy at Vestas Build an exciting and rewarding career with a friendly work environment, opportunities for growth and development, recognition for your work, and high-quality pay and benefits.As a traveling Site Manager for Vestas, you'll use your skills and experience to supervise and...
-
Apheresis Tele-Recruiter
1 month ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeApheresis Tele-Recruiter - EnterpriseJob LocationsUS-MN-St. PaulID CategoryHidden Work Location TypeHybridTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeContact Center Associate/Apheresis Tele-Recruiter, EnterpriseJob LocationsUS-MN-St. PaulID CategoryHidden Work Location TypeRemoteTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory...
-
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeContact Center Associate/Apheresis Tele-Recruiter, EnterpriseJob LocationsUS-MN-St. PaulID CategoryHidden Work Location TypeRemoteTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory...
-
Site Front Desk Assistant
4 days ago
Saint Paul, Minnesota, United States CommonBond Communities Full timeHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...
-
DOT Driver
2 weeks ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeDOT DriverJob LocationsUS-MN-St. PaulID CategoryTransportation/WarehouseWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical expertise to...
-
Site Front Desk Assistant
4 days ago
Saint Paul, Minnesota, United States CommonBond Communities Full timeHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over...
-
Planned Giving Officer
4 days ago
Saint Paul, Minnesota, United States TPTTwin Cities Public Television Full timeTwin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance the arts, spur learning, help young people succeed and help adults age vitally. TPT presents extraordinary PBS programming and also produces award-winning content for the national PBS system. Twin Cities PBS has a...
-
Collections Specialist I
4 days ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeCollections Specialist I - PhlebotomistJob LocationsUS-MN-St. PaulID CategoryPhlebotomyWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Collections Specialist I
4 days ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeCollections Specialist I - PhlebotomistJob LocationsUS-MN-St. PaulID CategoryPhlebotomyWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Mid-Level Gift Officer
4 days ago
Saint Paul, Minnesota, United States TPTTwin Cities Public Television Full timeTwin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance the arts, spur learning, help young people succeed and help adults age vitally. TPT presents extraordinary PBS programming and also produces award-winning content for the national PBS system. Twin Cities PBS has a...
-
Development Associate
3 days ago
Saint Paul, Minnesota, United States Hallie Q. Brown Community Center Full timeWho We AreFounded in 1929, Hallie Q. Brown Community Center, Inc. is an African American, nonprofit social services agency committed to serving the needs of community members of all ages, abilities, races, cultures and economic levels in the Summit-University neighborhood and greater Twin Cities area. Our mission is to improve the quality of life in our...
-
Program Director
2 weeks ago
Saint Paul, Minnesota, United States Lutheran Social Service of Minnesota Full timeLutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers...
-
Client Service Representative
4 days ago
Saint Paul, Minnesota, United States Old National Bank Full timeClient Service RepresentativeJob LocationsUS-MN-West St PaulCategory/FunctionRetail Banking CenterPosition TypeRegular Full-TimeRequisition ID Workplace TypeOn SiteOverviewOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
-
Facilities and Vehicle Coordinator
4 days ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeFacilities and Vehicle CoordinatorJob LocationsUS-MN-St. PaulID CategorymaintenanceWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...
-
Facilities and Vehicle Coordinator
4 days ago
Saint Paul, Minnesota, United States Innovative Blood Resources Full timeFacilities and Vehicle CoordinatorJob LocationsUS-MN-St. PaulID CategorymaintenanceWork Location TypePhysicalTypeRegular Full-TimeOverviewMemorial Blood Centers (MBC.ORG), a division of Innovative Blood Resources ), has been saving and sustaining lives since 1948. We supply blood and blood components, state-of-the-art laboratory services, and biomedical...