IT Support Analyst Onsite + On-Call Tech Lead

A leading digital asset investment firm is seeking a Level 2 Help Desk Analyst located in Stamford, CT. The ideal candidate has 3+ years of IT experience, excels at problem-solving, and has strong communication skills. This role will involve providing frontline technology support and ensuring employees have the necessary tools. The candidate must be...

Call Quality AnalystInsight Global is hiring for a Call Quality Analyst to sit four days a week onsite for a large telecommunication company. This person would be joining the Digital Service Transformation Team within the Customer Operations Organization. This call quality analyst will be joining a team comprised of program managers, business analysts, and...

Job Description Insight Global is hiring for a Call Quality Analyst to sit 4 days a week onsite for a large, telecommunication company. This person would be joining the Digital Service Transformation Team within the Customer Operations Organization. This call quality Analyst will be joining a team comprised of program managers, business analysts, and other...

Position: Call quality/ Reporting analystLength: 6 month ongoing contractLocation: Hybrid- Stamford, CT (first 2-3 months on site)Pay Rate: $45/hrMust Haves:3-7 years of customer service, call quality, or call center experienceExperience transcribing and picking up certain key indicators/ information in callsAttention to detailGood communication & listening...

Position: Call quality/ Reporting analystLength: 6 month ongoing contractLocation: Hybrid- Stamford, CT (first 2-3 months on site)Pay Rate: $45/hrMust Haves:3-7 years of customer service, call quality, or call center experienceExperience transcribing and picking up certain key indicators/ information in callsAttention to detailGood communication & listening...

Position: Call quality/ Reporting analystLength: 6 month ongoing contractLocation: Hybrid- Stamford, CT (first 2-3 months on site)Pay Rate: $45/hrMust Haves:3-7 years of customer service, call quality, or call center experienceExperience transcribing and picking up certain key indicators/ information in callsAttention to detailGood communication & listening...

IT Support Analyst Grayscale is the largest digital asset-focused investment platform in the world by AUM and offers the broadest selection of digital asset investment products in the U.S. based on number of products. Our platform spans the full spectrum of institutional-grade solutionsfrom single-asset exposures to diversified and thematic strategieswith a...

Position: Call quality/ Reporting analyst Length: 6 month ongoing contract Location: Hybrid- Stamford, CT (first 2-3 months on site) Pay Rate: $45/hr Must Haves: 3-7 years of customer service, call quality, or call center experience Experience transcribing and picking up certain key indicators/ information in calls Attention to detail Good communication &...

Lead IT support Stamford , CT Full-time Key Responsibilities & Focus Areas: IT Support & Operations Management - Overseeing IT services, ensuring high-profile users (traders, analysts, executives) receive prompt support. Third-Party Application & Vendor Management - Handling integrations, vendor relationships, and SLAs. Cloud & Infrastructure Support -...

Position: Call Quality/ Reporting AnalystLength: 1 year extending contractLocation: Hybrid- Stamford, CT (first 2-3 months on site 5 days a week)Pay Rate: $35/hr - $45/hrMust Haves:3-7 years of customer service, call quality, or call center experienceExperience transcribing and picking up certain key indicators/ information in callsAttention to detailGood...