Server Supervisor

2 days ago

South Bend, United States Trinity Health Full time

Server Supervisor St. Paul's Assisted Living is a respected provider of compassionate, resident-centered care in South Bend, Indiana. We pride ourselves on creating a warm, supportive community for both residents and staff. Our dining services play a vital role in ensuring quality of life for our residents, and we're looking for a dedicated Server Supervisor to lead our front-of-house team with excellence. Position Summary: The Server Supervisor is responsible for overseeing front-of-house dining operations and ensuring an exceptional dining experience for residents and guests. This role includes supervising and training dining staff, maintaining cleanliness and service standards, and collaborating with kitchen and healthcare teams to meet dietary needs and safety regulations. Key Responsibilities: Supervise daily dining room operations, including scheduling and assigning duties to front-of-house staff. Ensure a high standard of customer service, with attention to the needs of elderly residents. Train, coach, and support servers to promote a positive team environment and professional service. Monitor dining room cleanliness, table settings, and adherence to sanitation guidelines. Collaborate with dietary and healthcare teams to ensure compliance with resident dietary requirements and medical needs. Address resident concerns or feedback with professionalism and care. Assist in onboarding new staff and conducting ongoing training sessions. Support management with inventory tracking, ordering supplies, and operational improvements. Qualifications: Minimum 2 years of front-of-house experience in food service; supervisory experience strongly preferred. Experience in a healthcare or senior living environment is highly desirable. Strong interpersonal and communication skills, with a passion for serving seniors. Working knowledge of food safety and sanitation standards. Ability to lead a team with empathy, efficiency, and professionalism. Must be able to work flexible hours, including some evenings, weekends, and holidays as needed. What Perks and Benefits Can You Look Forward to? Paid holidays and generous Paid Time Off (PTO) Up to $4,000 in tuition reimbursement annually Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network. Daily-pay options Fast response interview times and job offers Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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