Security Service Technician
2 weeks ago
The Security Service Specialist III is responsible for servicing our existing customer base troubleshooting and repairing access control, CCTV, intrusion, intercom, and fire alarm systems. The candidate will have strong networking knowledge of LAN, WAN, and mesh networking connected to a local or remote server, or cloud based system. The Service Specialist III will have strong verbal and written skills to keep the customer and the office informed of the status of the repair, and a strong work ethic to work independently or as a team reporting to the Service Field Supervisor. The ideal candidate will have the ability to work the systems they are comfortable with, but also systems they have limited to no experience on and use those same troubleshooting methods and critical thinking skills to take care of the customer.ESSENTIAL DUTIES & RESPONSIBILITIES include the following:Mentor and develop peer Service Specialists assigned to your team with lesser knowledge and experienceInterface with customer personnel developing relationships and demonstrating systems; providing training as neededUse technology to document not only the status of the repair, but record video clips or pictures into the system as a means to provide the office with a visual representation of the before and after of the repair in case the customer were to call and ask questions.Use technical manuals, your peers, and interface with manufacturer's technical support to troubleshoot problemsComplete small add on's for the customer and bill for those services.Able to determine maintenance versus non maintenance, or out of warranty repairs and bill when needed while informing the customer up front of the charges before initiating those repairs.Wiring, either repair or new of our installed systems shall conform to NEC70 or any other applicable codes and standardsAble to run horizontal and vertical EMT, ENT, or rigid conduit per NEC70 for repairs out in the fieldRead and review architectural drawings, customer site specific specifications, and installation manuals from the original installation to determine the best method for the repairUse test equipment such as multimeter's, cable testers, and toners to test and repair circuits and sensors while following wiring and system specificationsProvide daily and weekly reports to Brady managementOther duties and responsibilities as required to support the needs of the businessEnsure compliance with federal, state, and local laws, legal regulations, and recommended best practicesCollaborate with all Associates to uphold the company's mission and valuesTravel 20% of the time as requiredMust be able to work overtime/weekends as requiredMust be able to work an on-call basis periodically
-
Service Technician
2 weeks ago
Morrisville, United States Brady Trane Service, Inc Full timeAre you a Service Technician searching for new experiences? As a leading Trane independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!The...
-
Security Supervisor
2 weeks ago
Morrisville, United States Sunstates Security Full timeSecurity Supervisor - $25/hrHIRING IMMEDIATELYJob Skills / RequirementsPosition Overview:We are seeking a Full-Time 1st Shift Security Supervisor to join our team at a high-profile client site in the Morrisville, NC area. This role requires a professional individual with prior security and receptionist experience who is able to provide excellent customer...
-
Security Service Technician
2 weeks ago
Morrisville, United States Brady Full timeThe Security Service Specialist III is responsible for servicing our existing customer base troubleshooting and repairing access control, CCTV, intrusion, intercom, and fire alarm systems. The candidate will have strong networking knowledge of LAN, WAN, and mesh networking connected to a local or remote server, or cloud based system. The Service Specialist...
-
Security Supervisor
2 weeks ago
Morrisville, United States Sunstates Security Full timeOverview:We are seeking a Full-Time 1st Shift Security Supervisor to join our team at a high-profile client site in the Morrisville, NC area. This role requires a professional individual with prior security and receptionist experience who is able to provide excellent customer service and communication skills, maintain security protocols, and serve as the...
-
Morrisville, NC, United States Computer World Services Full timeJob Details Job Description Computer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless...
-
Morrisville, NC, United States Computer World Services Full timeJob Details Job Description Computer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless...
-
Morrisville, NC, United States Computer World Services Full timeJob Details Job Description Computer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless...
-
Morrisville, NC, United States Computer World Services Full timeJob Details Job Description Computer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless...
-
Morrisville, NC, United States Computer World Services Full timeJob Details Job Description Computer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless...
-
Morrisville, NC, United States Computer World Services Full timeJob Details Job Description Computer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless...
