Security Supervisor

Overview:We are seeking a Full-Time 1st Shift Security Supervisor to join our team at a high-profile client site in the Morrisville, NC area. This role requires a professional individual with prior security and receptionist experience who is able to provide excellent customer service and communication skills, maintain security protocols, and serve as the first point of contact for guests, visitors, and staff.Key Responsibilities:Greeting and Assistance:Warmly greet all guests, visitors, and staff entering the building.Provide accurate directions, information, and assistance.Answer inquiries regarding building services, locations, and procedures.Telephone and Communication:Answer and route incoming calls to the appropriate department or personnel.Manage internal communications between all departments.Visitor Management:Monitor and control visitor access to ensure staff privacy and facility security.Issue visitors passes and collect passes upon exit.Crisis Management:Respond calmly and efficiently in emergency situations.Direct individuals to safety and coordinate with guests, visitors, and staff.Professionalism:Maintain a professional appearance and courteous demeanor at all times.Uphold confidentiality and comply with company policies and procedures.Additional Duties:Perform front desk/reception tasks including answering/forwarding calls and directing visitors.Conduct interior foot patrols to ensure facility safety and compliance.Read, understand, and follow Post Orders and Standard Operating Procedures (SOP).Job Requirements:Security experience (supervisory preferred).Receptionist/front desk experience with strong communication skills.Excellent customer service skills with emphasis on professionalism and attention to detail.Strong report writing skills and ability to follow written directives.Must project a professional appearance, positive attitude, and strong work ethic.Ability to remain calm and effective in emergencies.Must attend and successfully complete our licensing class in Raleigh, NC (if not currently licensed with a PPSB-issued NC security license).Preferred Skills:Prior corporate facility security experience.Ability to multitask and remain organized in a fast-paced environment.Strong interpersonal skills with the ability to de-escalate conflicts.Additional Information / BenefitsOnly candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veteransScreening Requirements: Drug Screen, Criminal Background Check.This is a Full-Time position. Education Requirements (All) High School diploma or equivalent Certification Requirements (All) PPSB License Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance