Call Center Manager
1 week ago
Call Center Manager | New Bay RemodelingLocation: Clearwater, FLFull-TimeAbout Us:At New Bay Remodeling, we're transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems - and we're growing fast.The Opportunity:We're seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you're a proactive leader with a passion for customer experience and team success, we want to hear from you.What You'll Do: Lead, train, and manage a high-performing team of Call Center Representatives Oversee daily operations and appointment scheduling for our sales team Confirm customer appointments and ensure scheduling accuracy Manage inbound and outbound call flows Maintain top-tier customer service standards Monitor and meet performance goals, quotas, and KPIs Work closely with sales and operations to optimize results What You Bring: Prior experience managing a call center or customer service team Strong communication, coaching, and conflict resolution skills Comfortable with evening and weekend availability Tech-savvy with solid computer and CRM skills Goal-driven mindset with a commitment to excellence Why Join Us: Competitive salary with performance-based bonuses Supportive team culture in a growing company Opportunities for advancement and professional development Take the next step in your career and be part of a company that's redefining the industry.Apply today and lead a team that makes a difference, one call at a time.
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Call Center Manager
2 weeks ago
Clearwater, Florida, United States Bath Concepts Independent Dealers Full time $45,000 - $60,000 per yearCall Center Manager | New Bay RemodelingLocation: Clearwater, FLFull-TimeAbout Us:At New Bay Remodeling, we're transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of...
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Call Center Supervisor
2 weeks ago
Clearwater, United States Harrison Gray Search Full timePosition SummaryThe Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for...
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Call Center Supervisor
2 weeks ago
Clearwater, United States Harrison Gray Search Full timePosition SummaryThe Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for...
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Call Center Supervisor
2 weeks ago
Clearwater, United States Harrison Gray Search Full timePosition SummaryThe Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for...
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Call Center Director
1 week ago
Clearwater, United States BCI Acrylic Independent Dealers Full timeCall Center Director | New Bay Remodeling Location: Clearwater, FL Full-Time About Us: At New Bay Remodeling, we are revolutionizing the bath remodeling industry with innovative, stylish, and low-maintenance solutions tailored for homeowners, commercial clients, and accessibility customers. With a strong foundation in craftsmanship and quality, our...
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Insurance Call Center Supervisor
4 weeks ago
Clearwater, United States Florida Staffing Full timeInsurance Call Center SupervisorPremier Administrative Solutions (PAS) is a Third-Party Administrator (TPA) which provides a wide range of administrative services to insurance companies, sharing organizations, insurance marketing organizations, and employers. One such service is Member and Provider Services, where inbound calls, outbound calls and...
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Insurance Call Center Supervisor
1 week ago
Clearwater, United States CHS Inc Full timeOverviewInsurance Call Center SupervisorMember and Provider Services Supervisor (Insurance)Monthly metric bonuses based on performance!No selling, no weekends!Monday – Friday; Day ShiftHealth, Dental, Vision, and Life Insurance as well as Paid Time Off, Paid Holidays and Paid Training!Summary:Premier Administrative Solutions (PAS) is a Third-Party...
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Insurance Call Center Supervisor
3 weeks ago
Clearwater, United States Premier Administrative Solutions Full timeInsurance Call Center SupervisorPremier Administrative Solutions (PAS) is a Third-Party Administrator (TPA) which provides a wide range of administrative services to insurance companies, sharing organizations, insurance marketing organizations, and employers. One such service is Member and Provider Services, where inbound calls, outbound calls and...
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Insurance Call Center Supervisor
7 days ago
Clearwater, United States Premier Administrative Solutions Full timeOverviewInsurance Call Center SupervisorMember and Provider Services Supervisor (Insurance)Monthly metric bonuses based on performance No selling, no weekends Monday – Friday; Day Shift Health, Dental, Vision, and Life Insurance as well as Paid Time Off, Paid Holidays and Paid Training Summary: Premier Administrative Solutions (PAS) is a Third-Party...
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Director, Call Center Analytics
4 weeks ago
Clearwater, United States Lincare Holdings Full timeJob TitleThis employee coordinates, plans, and executes growth/cost efficiency strategies with leadership.Responsibilities:Defines and monitors agent performance through appropriate metrics and overall effectiveness aligning to budget targets and planMaximizes revenue and exceeds established targetsTrains agents to improve customer experienceJob...
