Field Service Technician

3 days ago

Salt Lake City, United States Engenium Staffing Inc Full time

Field Service Technician - SimulationBased in Utah Or Colorado| Travel up to 90% | Full-TimeAre you the kind of person who gets a thrill from solving tech puzzles on the go? Love helping people while working hands-on with advanced equipment? We're looking for a Field Service Technician to be the face of post-sales support for cutting-edge simulation technology.At Engenium, we connect incredible talent to impactful missions for our clients. You'll travel (yes, frequently) to customer sites across the U.S., bringing your tech skills and customer-first mindset to ensure everything works flawlessly. From installs to maintenance, from phone support to trade show demos-you'll be the go-to person that keeps things running smoothly.What You'll Do: Travel 80-90% of the time to install, troubleshoot, and repair high-tech simulation equipment Provide white-glove support to customers-from phone help to on-site fixes and AV installs Diagnose issues, order replacement parts, and manage return logistics Deliver basic user training and product orientations to customers Keep detailed service case notes, expenses, and repair logs up to date Support trade shows, demos, and company events as needed Be the friendly, professional face of the company to customers at all levels What You Bring: A tech-savvy mindset with strong troubleshooting chops Excellent communication skills-both written and verbal Great relationship-building ability with customers and colleagues alike Laser focus on quality, customer satisfaction, and follow-through Strong autonomy-you can manage your time, travel, and repairs with confidence Knowledge of wiring diagrams, schematics, networking, and calibration procedures • Bonus Points If You Have: Associate degree or technical certification (electronics, robotics, engineering tech) 5+ years of technical field experience (with at least 3 in customer-facing roles) Hands-on experience repairing electronics or complex equipment Physical Requirements: Comfortable sitting, standing, and lifting up to 50 lbs Ability to climb ladders and use hand tools Willingness to travel up to 90% of the time (overnight travel included) Why Join Engenium? We specialize in pairing top technical talent with meaningful work-whether it's supporting our military, advancing simulation, or delivering engineering services nationwide. This is your chance to work with cutting-edge tech and make an impact from day one.Engenium is an Equal Opportunity Employer - we celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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