Front Office Assistant

2 hours ago


Meadville, United States Crossroads Treatment Centers Full time

divh2Patient Ambassador/h2pSince 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients./ph3Day in the Life of a Patient Ambassador/h3ullipResponsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations./p/lilipMaintain friendly, professional attitude towards patients, offer a white glove experience./p/lilipProvide an exceptional experience by guiding new patients through their intake process./p/lilipCollect urine and saliva samples for patient drug screens as needed./p/lilipMaintains daily financial records and reports./p/lilipCoordinates with medical and clinical staff to coordinate intakes./p/lilipProvides clerical and logistical support./p/lilipOversees patient accounts and financial responsibilities./p/li/ulh3Education and Experience Requirements/h3ullipAt minimum, High School Diploma or GED required./p/lilipCustomer Service experience in a fast paced environment preferred./p/lilipExperience in healthcare, addiction medicine, office administration preferred./p/lilipLived Addiction experience is a plus./p/li/ulh3Hours, Schedule, and Travel (if applicable)/h3pOur Patient Ambassadors enjoys an early morning schedule with early afternoon out times. It is expected that Patient Ambassadors have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are 37-40 hours per week. See specific schedule requirements below./ph3Position Benefits/h3ullipHave a daily impact on many lives./p/lilipExcellent training if you are new to this field./p/lilipMileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate./p/lilipCommunity events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events./p/lilipOpportunity to save lives everyday/p/li/ulh3Benefits Package/h3ullipMedical, Dental, and Vision Insurance/p/lilipPTO/p/lilipVariety of 401K options including a match program with no vesture period/p/lilipAnnual Continuing Education Allowance (in related field)/p/lilipLife Insurance/p/lilipShort/Long Term Disability/p/lilipPaid maternity/paternity leave/p/lilipMental Health day/p/lilipCalm subscription for all employees/p/li/ul/div



  • Meadville, PA, United States Crossroads Treatment Centers Full time

    Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality,...


  • Meadville, PA, United States Crossroads Treatment Centers Full time

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  • Meadville, PA, United States Crossroads Treatment Centers Full time

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