Assistant Executive Housekeeper

2 weeks ago

New York City, United States HHM Hotels Full time

Opportunity: Assistant Executive Housekeeper

Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction.

Potential Career Path

Executive Housekeeper - Assistant General Manager - General Manager

Essential Job Functions

* Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
* Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
* Answer inquiries pertaining to hotel policies and service and resolve guests' complaints and concerns.
* Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
* Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
* Take inventory and submit periodic inventory orders to insure supplies are purchased timely.
* Prepare required paperwork pertaining to departmental functions.
* Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
* Develop and implement policies and procedures for the operation of the department or the hotel.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits; follow MSDS and OSHA standards; wear

protective safety equipment and participate in safety committees as directed.


* Perform other duties as requested by management.

Position Requirements

* High School diploma or equivalent preferred.
* Two years previous housekeeping supervisor experience required.

Work Environment and Context

* Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels

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