Quality Manager-Bilingual

1 week ago

Portland, Maine, United States TMF Plastics Full time

Quality Manager

Job Summary:

The Quality Manager is responsible for ensuring that all products produced, assembled, and packaged within our manufacturing facility meet customer specifications and TMF Quality standards. He/she is also responsible for overseeing all Quality related activities and supervising the Quality Control Inspectors.

General Responsibilities and Duties:

Production

  • Communicating with production lead personnel the following:
  • 3-4 Highest risk jobs currently running
  • Defect awareness
  • Product samples – approved and rejected
  • Highlight any special instructions or procedures

Leadership

  • Must maintain Quality production for all shifts
  • Drive ongoing training with production operators and QC Inspectors
  • Promote safety, efficiency, and continuous improvement throughout the facility
  • ISO certification and document control experience

In Process Inspections

  • Make final decisions with pass/fail criteria
  • Must be the internal voice of the customer
  • Create physical samples and visual aids to assist with in process inspections
  • Ensure QC Inspectors are following procedures by documenting in process inspections and data as required to ensure product is meeting specifications
  • Program the CMM for start-up and in process inspection dimensions
  • Train QA Inspectors on CMM operation and running established programs
  • Documentation

Retention

  • Maintain an organized and controlled document retention area for:
  • Inspection sheets – Min of 3 years
  • Material Certifications – Min of 5 years (US Shipments)
  • Material Certifications – Min of 7 years (Non-US Shipments)

Work Instructions

  • Create and maintain formal work instructions for production, packaging and quality control functions throughout the facility
  • Production Job Packets
  • Create job packets for all new products

Control Plans

  • In process inspection sheets
  • Product attribute sheets
  • Work Instructions
  • Quality Alerts (as required)

Quality Manual

  • Maintain and update as required
  • Train QC Inspectors to ensure adherence
  • Equipment Calibration
  • Maintain a tracking system for calibration due dates
  • Ensure all equipment is kept up to date or retire as needed

Incoming Product Quality

  • Ensure procedures are adhered to by QC Inspectors when reviewing and approving incoming materials from suppliers

Customer and Supplier Interaction

  • Must respond to customer inquiries and/or complaints in a timely manner
  • Follow through to completion to ensure customer satisfaction
  • Proactively ascertain information on all new jobs to ensure product quality meets customer specifications when product is released to production
  • Responsible for supplier audits to ensure existing and new suppliers comply to TMF standards

Customer – New Product Approval Submissions

  • Responsible for submitting all new products for customer approval
  • Ensure proper formats are used as dictated by the customer
  • Retain sample approvals

Required Skills:

Excellent Leadership Skills

Must be an effective communicator

Bi-Lingual preferred

  • Solid computer knowledge
  • MS Excel, Word, Outlook

Good Knowledge and understanding of measuring tools

  • Caliper, Micrometer, Height Gage, Weight Scale, Vision Systems, CMM (Preferred)

Previous Manufacturing Experience a must – Plastic Injection Molding Preferred

Education:

High School Diploma Required

10+ years of experience

College Degree in Business/Engineering or Related discipline preferred

Job Type: Full-time

Pay: $75, $85,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Ability to Commute:

  • Plano, IL Preferred)

Ability to Relocate:

  • Plano, IL 60545: Relocate before starting work (Preferred)

Work Location: In person

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