Product Manager- SaaS Platform Enhancements

Aravo Solutions, Inc. is a global leader in third-party risk management, ESG, and vendor lifecycle management solutions. Our cloud-based platform empowers organizations of all sizes, from Fortune 100 to mid-level enterprises, to streamline vendor management processes, mitigate risk, and drive strategic decision-making. We provide guidance globally for the most complex third-party networks in the world, helping them manage risk, achieve compliance, and protect their reputations.

Join us at Aravo Solutions, where we are passionate about helping companies eliminate corruption and social injustice from their extended enterprises. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of vendor management

Position Overview:

We are seeking an empathetic and customer-obsessed Product Manager to join our team and help shape the future of the Aravo Platform. This is a pivotal role that requires a deep understanding of customer needs, a passion for building excellent user experiences in highly configurable systems, and a curious, AI-native mindset.

The ideal candidate will be a compassionate communicator with high emotional intelligence, able to inspire and align cross-functional teams. You will be responsible for defining and driving the vision for enhancing the Aravo Platform, with a keen focus on customer satisfaction and retention. You will work directly with stakeholders and customers to understand the highest impact enhancements for a diverse user base. This PM will work closely with PMs across our integrations, user experience, platform services, and sustaining teams.

You will be a key member of a small, agile team, working collaboratively with the VP of Product Management to develop product roadmaps, and drive the execution of our product vision. Our product team is growing, and we're looking for creative, innovative thinkers to help us transition to a more product-led, user-centric organization.

Key Responsibilities:

• Embrace the Customer: Act as the primary advocate for Aravo's customers, championing their voice and translating their needs and pain points into a clear product strategy.
• Define the Vision: Develop and own the product roadmap and backlog, using data, user research, and market insights to drive prioritization and alignment.
• Communicate & Collaborate: Work closely with support, customer success, engineering, UX, sales, and other teams to ensure successful product launches and ongoing optimization. You will communicate the product vision and strategy with clarity and empathy.
• AI-Native: Actively leverage and experiment with AI tools to increase your effectiveness and speed as a product manager. Identify new ways to leverage emerging technologies to create innovative solutions for our customers.
• Drive Results: Use a data-informed approach to define detailed requirements and drive quantifiable improvements for our customers and the business.
• Mentor & Lead: Provide guidance and mentorship to other product managers, fostering a culture of continuous learning and customer obsession.
• Strategize for Growth: Identify and pursue new product and packaging opportunities to drive growth and market leadership.
• Travel: 10%-20%

Qualifications:

• Bachelor's degree and 5+ years of product management experience with B2B SaaS products, ideally working with Enterprise customers.
• Proven track record of successfully delivering products with large user populations and a high degree of system configurability.
• Deep understanding of user-centered design principles and a history of translating solution-first requests into user-centric problem statements.
• Comfortable using AI tools in your daily work and innately curious about new technologies and their practical application. Prior experience working on AI-powered products is a plus.
• A history of using application data (metrics, logs, reporting) to drive prioritization and make informed decisions.
• Exceptional communication and presentation skills with the ability to influence stakeholders at all levels.
• Experience with agile methodologies and the full product development lifecycle.
• Familiarity with tools like Jira, Confluence, and Productboard.

Bonus Points for:

• Experience with legacy, monolith systems transitions
• Working closely with customer success/experience teams aligning product outcomes to customer satisfaction/retention KPIs
• A passion for digging into large backlogs to drive rationalization, prioritization, and refinement
• Experience working on "100 to 1000"-stage products and scaling existing systems

Ideal Candidates are:

• Curious and hungry to learn and contribute
• Compelling storytellers, able to articulate a clear vision and inspire others
• Team players, eager to collaborate with and mentor others
• Results-oriented, customer-focused, highly professional

Why Join Us:

At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects.

• 100% Employer Paid Medical Insurance options for the Employee and Family
• Paid Maternity and Paternity Leave
• Life and AD&D Insurance
• Long-Term Disability Insurance
• 401K with Company Matching
• Equity Participation
• 4 Weeks of Vacation
• Fully Stocked Kitchens
• Company-Sponsored Charitable Day of Giving Events
• many more
• Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX.