Administrative Assistant

ADMINISTRATIVE ASSISTANT – Oahu
Support Recovery. Empower Lives. Strengthen Community at Mental Health Kokua.

Mental Health Kokua (MHK) is hiring a full-time Administrative Assistant for our Oahu Administrative Office. In this essential on-site role, you'll keep office operations running smoothly, provide welcoming front-desk support, and maintain organized administrative systems that serve our behavioral health and supportive housing programs.

As the first point of contact for callers, visitors, donors, and partners, you'll create a professional, friendly experience while supporting leadership with clerical tasks, facility coordination, and grant/donor documentation. This role is ideal for candidates with experience in behavioral health, supportive housing, nonprofit administration, or office management who want to contribute in a mission-driven environment.

Administrative Assistant Responsibilities

• Front Desk & Customer Service: Answer phones, route calls, take messages, and greet visitors professionally and warmly.
• Mail & Record Processing: Sort, date-stamp, and distribute incoming mail and packages; maintain organized filing and scanning systems.
• Office Operations: Track office supplies and printer toners; submit purchase requests and support basic administrative logistics.
• Grants & Donor Support: Assist with grant checklists, timelines, donor logs, and MHK's thank-you program for contributions.
• Facility & Vendor Coordination: Support maintenance requests, vendor scheduling, and safety documentation such as fire drill and inspection logs.
• Program & Event Support: Assist with United Way activities, agency communications, scheduling, and light event coordination.
• Travel & Logistics: Arrange staff travel and help coordinate shipping and pickups (e.g., FedEx).
• General Administrative Support: Provide clerical assistance for leadership and complete other duties as assigned.

Administrative Assistant Qualifications

• Required:
  • Two (2) or more years of clerical, administrative, or office support experience (front desk, customer service, or related setting)
  • Ability to work effectively with individuals experiencing psychiatric disabilities, including those who may be in crisis or under stress
• Preferred:
  • Bachelor's degree in communication, business, human services, or a related field
  • Experience in behavioral health, social services, nonprofit administration, or similar environments
• Minimum:
  • High school diploma or equivalent
• Skills
  • Supervisory or team leadership experience preferred
  • Strong customer service, communication, and organizational skills
  • Proficiency in Microsoft Office (Word, Excel, Access), scanning, filing, and general office systems
• Certifications:
  • TB (or ability to obtain)
  • Must pass criminal background check and drug screening
  • Valid Hawaii driver's license, vehicle insurance, and current safety inspection
• Physical Requirements
  • Able to lift up to 25 lbs
  • Ability to respond to routine office and facility needs (walking, bending, stairs)

Benefits of Joining MHK

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403B Retirement Plan
• Identity Theft & Legal Protection Plans
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility as a 501(c)(3) nonprofit employer

Why Choose MHK?

At Mental Health Kokua, we believe in "Opportunities to Begin Again." As an Administrative Assistant, your work directly supports our mission—ensuring our teams, partners, and community members receive timely, organized, and compassionate administrative support.

Your work helps make recovery possible. Apply today and make a meaningful impact