Analytics Specialist, Engagement, Retention

Description
At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

About This Role
Audible is looking for a Business Intelligence Analyst to support our Engagement, Retention & Acquisition Analytics team In this role, you will help support Audible's marketing and product teams in evaluating retention and engagement trends, targeting sustainable growth and incremental, long-term measurable value. You will work with a wide variety of stakeholders as a thought-partner and help guide their decision-making using data as their north star. You will leverage datasets from across the company and utilize analytics skills (including SQL, Excel, and Tableau as a basis, and leveraging the latest LLM and GenAI tools) to produce critical self-serve data solutions, one-off reports, and presentations. You will be ultimately responsible for translating data capturing customer behavior into agile, insightful analytics that are communicated clearly and effectively, and lead to optimal marketing and product actions and scalable long-term strategies.

As an Analytics Specialist, you will...

• Partner with stakeholders as a strategic collaborator by supporting business intelligence analyses end-to-end, providing business partners with timely, relevant insights, scenarios, and recommendations, and democratizing results via internal intelligence platforms for long-term use
• Produce tangible, actionable insights and share with senior marketing and product leaders, with a focus on improving retention and lifecycle results
• Build dashboards, scorecards, natural-language engines, and other self-serve solutions that enable leaders to understand and act upon data to create and iterate on various marketing tactics and product feature development
• Analyze the results of A/B tests across different Audible surfaces, provide recommendations based on testing outcomes, and deep-dive into observed customer behavior to develop new hypotheses for continuous testing-and-learning
• Leverage analytical methodologies to measure and present the incremental impact of marketing tactics including save offers, outbound and inbound campaigns, and product launches
• Develop Amazon-scale data pipelines
• Imagine and invent before the business asks, and create solutions using innovative approaches
• Contribute to the growth of the Audible Insights Org by sharing and developing ideas and learning from others

About Audible
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Basic Qualifications

• Experience with scripting language (e.g., Python, Java, or R)
• Bachelor's degree in business, engineering, statistics, computer science, mathematics or related field
• Experience with SQL
• Experience in visualization tools such as Tableau
• 1+ years of experience as a Business Intelligence Analyst/Engineer, or other occupation/role/job title involving experience in business intelligence, analytics, data science, or technical project management

Preferred Qualifications

• Master's degree in business, engineering, statistics, computer science, mathematics or related field
• 2+ years of relevant technical position, or 2+ years of software development experience
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,100/year in our lowest geographic market up to $165,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company
- Audible, Inc. - B13

Job ID: A3102260