Health Unit Coordinator

3 days ago

Cleveland, Ohio, United States Cleveland Clinic Full time

Join Cleveland Clinic Euclid Hospital and experience world-class healthcare at its best. Cleveland Clinic Euclid Hospital offers a complete continuum of care, including emergency services, sub-acute care, rehabilitation and outpatient care. Here, you will work alongside a team of dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Emergency Department (ED) features 16 private beds and a customized split-flow process, allowing for expedited medical attention and reduced wait times. As a HUC, you serve as the "air traffic controller," performing various administrative and clerical tasks to support the organization, cohesion, cooperation and flow of the unit. In this role, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. You can thrive in a fast-paced healthcare environment, allowing you to develop critical skills you can use throughout your career.

A caregiver in this position works nights from 11:00 p.m. – 7:30 p.m. with every other weekend and holiday requirements.

A caregiver who excels in this role will:

  • Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
  • Respond to patient call lights and make rounds.
  • Assist with processing patient admissions, transfers and discharges.
  • Assist patients and families with wayfinding and direct them to available resources.
  • Assemble and maintain patient medical records and other documents related to patient care.
  • Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma or GED
  • One year of experience in a customer service-related role
  • Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

  • College degree
  • Microsoft Office experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you:

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires frequent data entry, standing and walking for extensive periods of time.
  • Requires normal or corrected speech, hearing and vision.
  • Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

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