In Room Dining Server

6 days ago

Dallas, Texas, United States Coury Hospitality Full time $40,000 - $60,000 per year

Why Work at HALL Arts Hotel? 



At HALL Arts Hotel, we celebrate art, culture, and luxury in the heart of Dallas' Arts District. Featuring sophisticated design, curated art collections, and refined accommodations, our hotel is a sanctuary for creativity and hospitality excellence. Curatorsat HALL Arts thrive in a high-end, inspiring environment, where exceptional service and artistic expression go hand in hand. 


JOB OVERVIEW:  Responsible for the quick and efficient delivery of orders.  Must also be able to carry and balance heavy trays.

ESSENTIAL JOB FUNCTIONS:


  2. Delivers and serves food and beverages to hotel guest's room; set up and serve the order in the guest's room according to specifications and standards.
  3. Complete guest payment transactions as outlined in cash and charge procedures.  Document legibly the guest's order information on guest checks.
  4. Describe all menu items; methods of preparation and prices as needed.  Work within policy to accommodate guest's special food requests.
  5. Performs set-up and closing side-work; stock service station, make coffee, etc.  Preset trays as necessary; prepare flatware "roll-ups".
  6. Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.    
  7. Promote teamwork and quality service through daily communication and coordination with other departments.  Coordinate VIP deliveries with appropriate departments. 
  8. May answer room service phones and record orders; utilize up-selling techniques to increase sales.
  9. May be required to retrieve trays from guest rooms and hallways within prescribed time period.
  10. May assist with other duties as assigned.

 

REQUIRED SKILLS AND ABILITIES:


Basic reading, writing and math skills and food service experience with general knowledge of restaurant operations.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the kitchen
  • Handling food objects, products, and utensils
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, cooks, and supervisor.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

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