Senior Program Analyst

Under direction, is responsible for coordinating, planning, and overseeing the City's Ambassador summer internship program for college students. Conducts research, analyzes data, develops planning timetables, evaluates policies and procedures, and makes recommendations to achieve goals and objectives. Must have a strong passion for working with youth. May exercise supervision over assigned staff.

Work Location
City Tower - 100 W. Houston Street 9th Floor, San Antonio, Texas

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

• Gathers, interprets, analyzes, and evaluates program data related to performance metrics and compliance with established rules and regulations. Develops a business plan to operate a summer internship program for college students to include developing a budget, professional development activities and recruitment of organizations to host interns.
• Interprets and communicates program guidelines and related City policies and procedures. Coordinates departmental projects with city-wide impact, to include the dissemination and communication of information to affected City departments.
• Maintains and develops relationships with community and partner organizations regarding program initiatives.
• Assists in managing budgets and resources to ensure programs meet scope, guidelines, and budget.
• Monitors compliance with established program requirements associated with contracts and/or grants. Prepares grant applications for securing project funds from governmental agencies and financial institutions in coordination with the City Attorney, City departments, other governmental entities, private firms, and citizens.
• Identifies and prioritizes operational and technical needs and requirements. Provides direction to support the three education commissions overseen by the Youth Success division.
• Implements and evaluates program operations, initiatives, and services.
• Assists in developing and participating in community outreach related to program initiatives and services.
• Assists in coordinating with relevant department and city staff regarding program needs. Consults with departments or divisions to improve productivity and delivery of services.
• Assists in the preparation of the annual budgets for the Ambassador, commissions and special projects.
• May supervise, train, and evaluate staff who support Ambassador program and education commissions, including interns assigned to the Youth Success division.
• Prepares written reports, summaries, and presentations on program plans and performance metrics. Analyzes complex data, policies, practices, systems, procedures, and develops written summaries on findings and recommendations to improve the Ambassador program.
• Performs related duties and fulfills responsibilities as required.
• Bachelor's Degree from an accredited college or university.
• Two (2) years of experience in program or policy analysis, development, and/or management.

Preferred Qualifications

• Knowledge of best practices in youth workforce development.
• Knowledge of organization strategic planning principles.
• Ability to do public speaking at large events.
• Strong professional writing skills.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Knowledge of governmental procedures and policies.
• Knowledge of management study principles, project management methods and data analysis.
• Knowledge of government processes, regulations, and standards.
• Knowledge of computer software and hardware applications.
• Knowledge of budget and accounting principles.
• Knowledge of general statistical and quantitative methods.
• Skill in data collection methods.
• Skill in problem-solving and critical thinking.
• Ability to analyze and recommend solutions to management.
• Ability to assist in the preparation of budgets and accounting systems.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to develop and implement innovations towards improving the department's operations and delivery of services.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.