End User Support Manager

4 days ago


Boston, Massachusetts, United States Cannon Search Full time $120,000 - $180,000 per year

A growing organization is seeking a
End User Support Manager
to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience.

What You'll Do

  • Lead and mentor a small team of Endpoint Engineers
  • Own modern MDM/EMM platforms (Intune, Jamf, etc.)
  • Implement zero-touch provisioning and automation for device lifecycle
  • Strengthen endpoint security, compliance, and configuration consistency
  • Manage hardware procurement, asset inventory, and identity access workflows
  • Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments)

What We're Looking For

  • 5+ years in endpoint engineering/end-user support
  • 3+ years leading technical teams
  • Strong Windows + macOS expertise
  • Automation skills (PowerShell, Bash, Python)
  • Experience with modern device management and security best practices

If you're a hands-on leader who enjoys building scalable, secure endpoint systems, apply today



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