Bilingual Patient Advocate

5 days ago

Atlanta, Georgia, United States Centauri Health Solutions Full time $60,000 - $90,000 per year
Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500 list of the fastest-growing companies in the U.S. For more information, visit 

Role Summary:

The Account Representative will work with backend staff to effectively complete the Medicaid application process and  initiate client reimbursement through effective account processing. The Sr. Account Representative will also partner Partners with the Processing Leaders and Service Line Manager to ensure that patient needs are met, as well as provide coaching to other account representatives and implements best practices for all account representatives to ensure highest level of processing and service.

Location: Northside Perimeter Center Summit Blvd, ste 150, Atlanta GA 30342

Role Responsibilities:

  • Obtains all needed documents from patients
  • Partner with Trainer, Team Leader, and Manager to create and provide additional educational opportunities for Account Reps based on needs
  • Complete monthly quality audits and provide results to leadership
  • Review closed accounts to ensure backend processes were completed corrected 
  • Strategize with Team Leader to move change direction of trends
  • Provide office support to account rep team when Team Leader is not in the office
  • Connect weekly with Team leader to review noticed trends and areas of concern

Role Requirements: 

  • Experience in dealing with state Medicaid 
  • Attention to Detail
  • Flexible and adaptive
  • Associates degree preferred or equivalent work experience
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan. 
 
Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law. 

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is bonus eligible in accordance with the terms of the Company's plan.

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