Network/Service Engineer

We are seeking a Server/Azure Engineer to join our growing team. This role provides Microsoft Azure administration, solution specifications, implementing, managing, monitoring, and supporting on-premises and cloud infrastructure that are critical to the success and stability of our organization. The Network/Service Engineer is an experienced team player, responsible for supporting and maintaining the platforms that deliver consistent, on-demand and ready-to-use infrastructure to our business. The ideal candidate is experienced in compute, network, security, and storage technologies in private and hybrid cloud environments, and how they work together to facilitate application delivery and operation.

Join VitalCaring – Where Your Passion Shapes Purpose
Ready to contribute to work that advances a mission worth standing behind? At VitalCaring, our Home Office teams bring our mission to life by ensuring every patient experience is rooted in trust, compassion, and exceptional support. We are a team of thoughtful and strategic problem-solvers who strengthen the systems that power our vision of being the most trusted, capable, and caring partner in home-based healthcare. Guided by our values, we create an environment where colleagues grow, collaborate, and deliver excellence that uplifts both our teams and the patients we serve.

Who We Are
Founded in 2021, VitalCaring has grown into a leading home health and hospice provider with more than 65 locations across the country. Our corporate teams are the backbone of our mission, ensuring our caregivers in the field have the tools, support, and infrastructure they need to deliver compassionate, high-quality care every day.

Why Join Our Corporate Team?
✓
Shape the Backbone of Our Mission
Bring your expertise to a team that drives strategy, operational excellence, and organizational growth. Your work behind the scenes strengthens the care delivered in homes across the nation.

✓
Innovate, Influence, and Elevate
Support a fast-growing organization where fresh ideas are welcomed, cross-functional collaboration is the norm, and your voice directly contributes to smarter processes, better systems, and a stronger future.

✓
Thrive With a Team That Invests in You
Join colleagues who value partnership, transparency, and continuous improvement. We celebrate progress, share knowledge freely, and work together to advance our mission.

✓
Grow Your Career
Access leadership development, training programs, career-pathing opportunities, and meaningful mentorship designed to elevate your impact.

✓ Competitive Compensation & Comprehensive Benefits
Our benefits package is thoughtfully designed to support your wellbeing and empower you at work and in life, reflecting the value you bring to our organization.

Health & Wellness

• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance

Financial & Legal

• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection

Work-Life Balance & Perks

• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement

Join VitalCaring and help us build the systems, solutions, and support that move our mission forward.
What You Will Do

• Design, deploy, and maintain enterprise infrastructure provisioning solutions.
• Provide expert technical assistance to customers and internal escalation including support, configuration, diagnostics and troubleshooting various systems, hardware, and software to full resolution. Examples include troubleshooting, upgrades, O365 implementations and migrations, etc.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Assist with the discovery, capture, reporting and forecasting of cloud infrastructure operating costs.
• Consult with peers, managers, and customers to develop technical specifications for solutions that will meet or exceed business requirements.
• Ensure that technology implementations are aligned with our best practices for architectural, design and other related standards.
• Continually maintain and increase knowledge and proficiency of cloud infrastructure and infrastructure automation related technologies.
• Partner with vendors technology experts to understand how their products enhance and improve our infrastructure, on premise and in the cloud.
• Troubleshoot issues and perform root cause analysis and reporting.
• Work independently and with teams to deliver solutions as a technical resource assigned to a project or group of projects.
• Write and maintain documentation for break / fix, change processes, and knowledgebase, etc.

What You Bring

• Bachelor's degree in related field or equivalent experience
• 5+ years in IT system administration, solution design and support
• Professional etiquette
• Strong communication skills and the ability to communicate with both technical and non-technical clients and internal team members.
• Must be open to travel/site visits to company locations.
• Understanding of ITIL/Service Management
• Ability to learn about and implement new technologies quickly and accurately
• Devotion to the success of our team and our clients
• Obtain additional certifications and actively pursue learning and skill building
• Valid driver's license with no restrictions

Experience

• Demonstrable experience with public cloud platforms such as Azure, AWS, and Microsoft 365/AzureAD.
• Demonstrable experience with server virtualization technologies via Azure and VMWare, including deploying, patching, upgrading, and monitoring.
• Experience in Microsoft tenant migrations and migrations to M365 preferred
• Must have real-world, hands-on experience delivering messaging and collaboration solutions utilizing Microsoft Exchange and other Office 365 services within medium/large complex environments with 3-5 years of experience.
• Microsoft Cloud Platforms: Office/Microsoft 365 SaaS and Azure VMs/AzureAD/network/vNets implementation and management experience
• Expert knowledge in Windows server design and implementation, VMware, Hyper-V, SAN, LAN/WAN routing and switching, and cybersecurity
• Demonstrable Experience with scripting languages, especially PowerShell.
• Demonstrable skills troubleshooting virtual server environments.
• Solid experience with networking technology, especially TCP/IP and virtual networks.
• Hands on experience with designing, implementing, and supporting past and current Windows server platforms: Server 2008, 2012, 2016, 2019, Azure
• Extensive experience with hypervisor implementation, tuning management, and troubleshooting, including V2V and P2V migrations
• Extensive experience working with vendors on problem resolution and solution design

Skills/Certifications

• Microsoft Advanced
• Networking
• VMware
• Microsoft Cloud Solutions: Azure/O365