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Assistant Community Association Manager

2 weeks ago

Naples, Florida, United States Troon Full time

Valencia Trails is excited to announce the exceptional career opportunity of a full-time Assistant Community Manager. This role will also oversee the community of Savanna Lakes. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our members.
Position Summary:
As an Assistant to the Community Association Manager, you must be eager to provide one-on-one customer service with the understanding that you represent the face of a company focused on providing superior service.

Essential Job Functions:

  • Delivers and promotes prompt, courteous, and outgoing friendly service to all residents, guests, and fellow employees in a manner that promotes our values.
  • Assist with maintaining records of maintenance and operating costs, as well as all related Association documents.
  • Confer regularly with community association members to ensure their needs are being met.
  • Assists Community Association Manager in answering incoming calls, directing them to appropriate personnel, takes and delivers messages.
  • Performs general office work such as word processing, filing, operating copy, and scanning.
  • Assists with correspondence and other special projects as assigned.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely.
  • The requirements listed are representative of the knowledge, skill, and/or ability required.

Certifications/Licenses:

  • CAM License required.

Experience/Background/Knowledge:

  • Previous Business knowledge, Excel, and MS Word.
  • Must have prior HOA experience.

Skills:

  • Ability to communicate effectively with managers, guests, and employees in one-on-one small-group situations in a fast-paced environment.
  • Ability to create and disseminate written correspondence.

Physical Requirements:

  • While performing the duties of this job, regular standing, talking and hearing is required.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.