Community Relations Manager

4 days ago

Naples, Florida, United States The Vista at Hammock Cove Assisted Living Full time

The Vista at Hammock Cove in Naples is currently looking for a Community Relations Manager. This perfect person for this position is someone proficient in the Business Office Manager position and who also has a flair for sales.

A Community Relations Manager is responsible for overseeing the business office functions at our assisted living facility. This role typically manages the A/P, A/R, payroll and financial tasks necessary to ensure smooth daily operations. This position also supports the community sales functions which include working with inquiries interested in touring, supporting families throughout the move-in process and planning the community's sales events.

Here's an overview of the job responsibilities and qualifications that are often required for such a position:

Key Responsibilities:

  • Financial Management:
  • Book revenues and process billing
  • Manage accounts payable/receivable processes.
  • Handle payroll and other financial tasks.
  • Onboarding and Training Support:
  • Assist with hiring and onboarding of new staff.
  • Maintain employee records and ensure compliance with labor laws and facility policies.
  • Oversee and track employee training.
  • Keep community in compliance with all local, state, and federal regulations regarding employee records
  • Customer Service:
  • Hire, manage, train and schedule the concierge staff
  • Act as a point of contact for families, residents, and vendors when appropriate
  • Marketing and Admissions:
  • Assist with managing inquiries, tours, and information for potential residents.
  • Process new resident admissions and maintain relevant records as required by all pertinent regulations
  • Greet new residents and manage their orientation to our community

Required Qualifications:

  • Education:
  • Requires an associate's degree or higher in business administration, healthcare management, or a related field.
  • Experience:
  • Previous experience in office management, preferably in a healthcare or senior care setting.
  • Familiarity with financial software, time keeping software and billing systems in an assisted living environment.
  • Experience in leadership and team building is a must
  • Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both verbal and written.
  • Proficiency in office software (e.g., Microsoft Office, Excel) and the ability to learn specialized software.
  • Basic understanding of accounting principles and financial management.
  • Personal Attributes:
  • Compassionate and empathetic attitude toward residents and families.
  • Ability to work in a fast-paced environment with a focus on customer service and operational efficiency.

This position is ideal for someone who enjoys a mix of administrative duties, sales and human interaction, with a focus on helping elderly residents live comfortably in a senior living environment.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Join us in making a difference in our community

Job Type: Full-time

Pay: $55, $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Naples, FL Required)

Ability to Relocate:

  • Naples, FL 34113: Relocate before starting work (Required)

Work Location: In person

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