Business Analyst

3 days ago


Charlotte, North Carolina, United States Optomi Full time $80,000 - $120,000 per year

Optomi, in partnership with a large electric power holding company, is seeking a Business Analyst to be responsible for all IT business consulting activities for a business group or function serving as the primary interface between business groups and IT. This person will work with Enterprise Asset Management (EAM) Application Business Support (problem ticket resolution, end user functional support and testing for application enhancements) for a large application portfolio (approximately 85 applications). This position is specifically for a selection of 3rd Party Design Tool Applications (Such as the Autodesk products, Microstation, Mathcad,etc.)

What the right candidate will enjoy:

  • Working a hybrid (3 days on site) in Charlotte, NC
  • Working under a 12 month contract
  • Working for an organization going through digital transformations with lots of room for future growth

Responsibilities of the right candidate:

  • Responsible for understanding the work processes of the assigned business group and evaluating and integrating IT products and services into the business area to meet business needs or business process improvements .
  • Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions.
  • Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements.
  • Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups.
  • May also participate in the testing and evaluation of new IT solutions.
  • Workers at this level participate in project implementations to understand impacts to their assigned business groups.
  • Responsible for working with assigned business areas to do annual and long-range IT investment planning.
  • Coordinates the Application Portfolio Management (APM) Process for the assigned business department to systematically review the functional and technical health of all business applications on an annual basis (entire portfolio is assessed over a 3 year rolling cycle).
  • Outputs of the APM Process are feeders to the short- and long-term planning process.

Experience of the right candidate:

  • Someone with significant experience with Autodesk/AutoCAD, even as a vendor or a trainer
  • Technical proficiency with deployment and configuration of key design tools prioritized over generalist soft skills.
  • Communication and some process knowledge within IT and with business teams is still important but can be learned on the job.
  • Scripting or SQL querying knowledge is helpful but not mandatory.

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