Administrative & HR Assistant

Job Title: Administrative & HR Assistant – Full Time, 40 hours per week

Salary: Dependent on Experience

Reports to: General Manager

Location: Bellevue/Redmond, WA

Maple Lane Logistics Inc. has provided freight forwarding services since early 2019. Our mission is to provide customers with hassle-free shipping experiences. Our core values are Efficiency, Commitment, Honesty, and Diligence.

This job posting is for our US office (Maple Lane Logistics (USA) Inc.) located in the Bellevue/Redmond area.

What we're looking for…

We are looking for a detail-oriented Administrative & HR Assistant to support our office operations and HR processes. This role is ideal for someone who is organized, reliable, and comfortable handling both routine admin tasks and confidential HR-related work.

You must have strong attention to detail, solid time management, and strong communication skills, and be able to work as part of a small, fast-paced team.

About the Position

Duties and responsibilities include the following (other duties may be assigned):

Administrative Responsibilities

• Answer and direct phone calls, greet visitors, and handle general front-desk duties.
• Manage incoming and outgoing mail, packages, and courier deliveries.
• Maintain office supplies, place orders, and keep the office organized and presentable.
• Assist management and operations team with data entry, basic reporting, and file organization (cloud and physical).
• Schedule and coordinate internal meetings, interviews, and occasional customer/vendor visits.
• Help prepare basic documents, forms, and presentations as requested.

HR Support Responsibilities

• Assist with posting job ads, screening resumes, and coordinating interviews.
• Maintain accurate employee records (digital files, checklists, and HR spreadsheets).
• Support new hire onboarding: prepare onboarding documents, collect forms, set up checklists, and follow up on missing items.
• Track attendance, time-off requests, and basic HR logs as directed.
• Help coordinate performance review schedules and reminders.
• Assist with HR-related communications (internal announcements, reminders, follow-ups).
• Maintain confidentiality of employee and company information at all times.

General

• Ensure accuracy and completeness in all data entry and documentation.
• Work closely with management and operations to support day-to-day office needs.
• Identify small process improvements and help implement more efficient ways of working.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organization skills.
• Strong time management and prioritization skills.
• Ability to multi-task effectively and handle interruptions.
• Strong written and verbal communication skills.
• Comfortable working with confidential information.
• Requires minimum supervision and a proactive mindset.
• Ability to work under pressure and meet deadlines.
• No OPT or SPT sponsor.

Education & Experience

• 1–3 years of experience in an administrative, HR assistant, or office coordinator role preferred.
• Experience in logistics, freight forwarding, or similar office environment is a plus but not required.
• Strong working knowledge of Microsoft Office (Outlook, Excel, Word).
• Experience dealing with a high volume of emails and data entry.
• Associate's degree or Bachelor's degree preferred.
• Additional languages are an asset.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time and must be able to speak and hear. Specific vision abilities required by this job include close vision for data entry.

Maple Lane Logistics is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Work Location: In person (Bellevue/Redmond, WA)

Job Type: Full-time

Pay: $40, $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person